Zack Finnell
Kansas City,MO
Summary
Results-driven young and eager professional with a keen eye for precision and a commitment to delivering excellence. Known for a dedicated work ethic and the ability to produce high-quality results in many different environments. Adaptable and quick to learn, bringing a passion for achieving optimal outcomes to any role. Committed to personal and professional development to excel in different work environments.
Overview
4
4
years of professional experience
Work History
Service Manager
Hyvee
09.2023 - Current
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Customer Service Manager
KC Smoke & Vape
08.2021 - 09.2023
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Front End Supervisor
Kroger
01.2020 - 12.2020
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
Education
High School Diploma -
Sylvan Hills High School
Sherwood, AR06.2019
Skills
- Detail Oriented
- Good working hands on tasks
- Eager to learn new skills
- Hard Worker
- Detail Oriented
Timeline
Service Manager
Hyvee
09.2023 - Current
Customer Service Manager
KC Smoke & Vape
08.2021 - 09.2023
Front End Supervisor
Kroger
01.2020 - 12.2020
High School Diploma -
Sylvan Hills High School
Similar Profiles
Tyrese LeeTyrese Lee
Pharmacy Technician at HyveePharmacy Technician at Hyvee
Kire HangerKire Hanger
Produce Clerk at HyveeProduce Clerk at Hyvee
Caleb SchultzeCaleb Schultze
Stocker at HyveeStocker at Hyvee
Hunter FosdalHunter Fosdal
Second Assistant Manager at HyveeSecond Assistant Manager at Hyvee
Ada D. TurrentineAda D. Turrentine
Operations Support Specialist at Heartland Regional Alcohol and Drug Assessment CenterOperations Support Specialist at Heartland Regional Alcohol and Drug Assessment Center