MARK BERKO
Hamden,CT
Summary
Committed and responsible Clinical Nurse Manager with 6+ years of professional experience. Specialized in the implementation of RN-specific duties as well as oversight and streamlining of administrative functions. Ambitious and highly motivated with a proven history of effectively collaborating across multidisciplinary teams to exceed goals.
Overview
13
13
years of professional experience
Work History
Assistant Patient Service Manager
Yale New Haven Hospital
07.2021 - Current
- Managed the delivery of nursing services and patient care to meet quality, clinical, and utilization standards as well as performance measures.
- Ensured patient care and quality standards were met and complied with Joint Commission, and other regulatory requirements as well as established Yale's policies.
- Supervised day-to-day activities of the unit, incl. monitoring quality of service and utilization standards, supervising shift activities, and delivery of patient care.
- Developed and implemented action plans to improve staff development and the delivery of patient care.
- Hired, trained, conducted performance reviews, and ensured staff met and exceeded goals and initiatives.
- Cooperated closely with doctors, case managers, social workers and other specialists.
- Coordinated plans of treatment, customer-focused care, and cost-effective utilization of services.
Clinical Registered Nurse
Yale New Haven Hospital
01.2016 - 07.2021
- Practiced patient and family-centred care.
- Monitored patients, evaluated results and recommended further courses of treatment to quickly improve patient outcomes.
- Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans.
- Educated family members and caregivers on patient care instructions.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Advocated for and strived to protect health, safety and rights of patient.
Co-Owner/Administrator
McAngel Home Visiting Nurses LLC
01.2019 - 01.2021
- Managed client relations, organized office, managed staff, administered master calendar and scheduling for work operations.
- Developed training programs for staff and recruitment
- Coordinated with family, team, and providers to ensure patient-centered care is developed for each patient.
- Enforced Agency's policies and procedures, including developing corrective action plans for direct reports.
- Evaluated work processes through change management.
Community Health Nurse
VNS of Connecticut
01.2018 - 01.2019
- Developed an appropriate care to meet individual patient needs
- Coordinated patients care with Providers and other community resources
- Responsible for clinical and reimbursement documentation
House Manager
Employment Options LLC
08.2010 - 06.2014
- Participate in the creation of an individualized treatment plan after discussing the case with the mental health care team, collecting and reviewing psychosocial data, medical history, and other pertinent information.
- Attend weekly staff meetings, monthly high-risk meetings, and monthly trainings as scheduled and actively participate in each.
- Assist clients with iADLS and ADLS
- Advocate with social service agencies to ensure entitlements are secured and maintained as often as necessary each month.
Education
Bachelor of Science - Nursing
Fairfield University
Fairfield, CT2016
Postgraduate - Healthcare Management
Indiana Wesleyan University
Indiana, PA2013
MBA -
University of Leicester
London, UK2006
Bachelor of Arts -
University of Science And Technology
Ghana2001
Skills
- Multiple Priorities Management
- Work Planning and Prioritization
- Shift Scheduling
- Regulatory Compliance
- Workplace Safety
- Collaborative Environments
Additional Information
- Licenses/certifications: , Registered Nurse, State of Connecticut.
Timeline
Assistant Patient Service Manager
Yale New Haven Hospital
07.2021 - Current
Co-Owner/Administrator
McAngel Home Visiting Nurses LLC
01.2019 - 01.2021
Community Health Nurse
VNS of Connecticut
01.2018 - 01.2019
Clinical Registered Nurse
Yale New Haven Hospital
01.2016 - 07.2021
House Manager
Employment Options LLC
08.2010 - 06.2014
Bachelor of Science - Nursing
Fairfield University
Postgraduate - Healthcare Management
Indiana Wesleyan University
MBA -
University of Leicester
Bachelor of Arts -
University of Science And Technology
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