Dorcas Mandungu Ntanga
Lincoln,Nebraska
Summary
Service-oriented with demonstrated experience providing compassionate and comprehensive care and interactions with individuals of all background and demographics. Academically hardworking, goal driven and detailed oriented. Skilled in listening, monitoring patient care and performing basic life assistance. Demonstrated ability to provide resources and emotional support to all individuals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Bryan Health, East Campus
02.2023 - Current
- Collected blood sample for glucose check.
- Scanned the bladder to assess any abnormal urine retention.
- Removed IV line at patient discharge.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported patient admissions, discharges, and transfers to promote team productivity.
Certified Nursing Assistant
Tabitha Healthcare
08.2022 - Current
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Biological Lab Assitant
Associate Professor, John Delong.
05.2022 - 09.2023
- Worked closely with lab staff on special projects.
- Ran experiments on virus and bacteria.
- Attending weekly lab meetings.
- Properly calibrated and adjusted malfunctioning equipment to achieve precise test results.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Learned multiple molecular biological techniques.
- Carefully reviewed test results for accuracy.
- Demonstrated competence in collecting lab samples for testing.
Mental Health Chair
Minority Pre-Health Association
01.2021 - 12.2022
- Maintained impartiality and objectivity during meetings and decision-making.
- Offer coaching sessions to all members of the program.
- Taught and raised awareness regarding the challenges of mental health in the minority community.
- Attended weekly meetings for board members.
Certified Mental Health Coach Volunteer
Nebraska Medicine University Health Center
08.2019 - 12.2022
- Built strong relationships with members to promote health, wellness and available services.
- Held individual motivational coaching.
- Taught stress management, the importance of journaling, self awareness and alcohol & drugs use
- Taught emotional awareness.
- Held events on suicide prevention and REACH training.
- Provide student with needed campus resources such as counseling, tutoring or extracurricular activities and programs to help them achieve a holistic wellness.
- Provided individual health coaching to help clients optimize personal choices.
- Set up follow up appointment with mentees to observe change and development.
Voluenteer
American Red Cross Blood Donation Services
01.2020 - 07.2021
- Used strong interpersonal communication skills to convey information to others.
- Took and recorded donors vital signs up on arrival.
- Kept case files updated, accurate and aligned with requirements.
- Maintained clean, neat, and operational facilities to serve program needs.
Server
Marriot Hotel
01.2019 - 01.2020
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Retail Sales Associate
Goodwill
05.2019 - 08.2019
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Server
Legacy Terrace Retirement Communities
05.2018 - 08.2018
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Volunteer
The Center for People in Need
03.2018 - 04.2018
- Used strong interpersonal communication skills to convey information to others.
- Dispersed items in appropriate boxes and packaging.
- Maintained clean, neat, and operational facilities to serve program needs.
Lincoln homeless shelter _ Volunteer
People City Mission Med Clinic
01.2018 - 02.2018
- Spent time with kids in the shelter (played and colored with the kids)
Safe Quarter Walk Volunteer
Friendship Home
01.2018 - 02.2018
- Knocked on several doors, raising funds for victims of domestic abuse.
Food Packing
Kids Against Hunger
01.2016 - 02.2016
- Packaged up nonperishable food items for food bank.
- Dispersed packaged food in appropriate box.
Education
Bachelor of Science - Psychological & Biological Sciences_ PrePA Studies
University of Nebraska Lincoln
1400 R St, Lincoln, NE 6858812.2022
Certification of Nursing Assistant
Southeast Community College
8800 O St, Lincoln, NE 6852006.2021
Advanced Placement Courses
Southeast Community College
8800 O St, Lincoln, NE 6852001.2017
Skills
- Communication
- Observing
- Data Collection
- Listening
- Adaptability
- Time management
- Patience
- Empathy
- Responsible
- Ethics
- Collaboration
- Clinical Training
Job Shadowing Experiences
Shadowed the following specialties :
- Pulmonology 50+ hours
- Internal Medicine 50+ hours
- Psychiatry, 30+ hours
- Orthopedics 30+ hours
- Familly Medicine 10 hours
- Ophthalmologist 8 hours
- Emergency Medicine, 6 hours
- Dentistry 5 hours
- Pharmacology 5 hours
- Interventional Radiology 2 hours
Activities
- Worship Leader 2021-Current
- Ecological Laboratory assistant, 2022-2023
- University of Nebraska Lincoln Student Leader, Well-being coach, 2019 - 2022
- William H. Thompson Scholars Learning Community, 2018 - 2022
- UNL Minority Pre-Health Association, 2018 - 2022
- Summer Health Professional Education Program _ University of Nebraska Medical Center, 2020
- UNL French Table, 2018 - 2023
- UNL C.S.F ( Christian Student Fellowship), 2018 - 2023
- The National Honor Society, 2017-2018
- International Student association, Leader, 2015
- English Language Learners Mentor, 2017
Awards
- Laurent Buffet Scholarship Recipient 2018-2022
- UNL Science Scholarship Scholarship Recipient 2018-2019 & 2019-2020
- Capital City Kiwanis Scholarship Recipient 2018-19
- Well-being coach Certified recognition 2022
- UNMC Summer Health Professional Education Program (SHPEP), Award of Completion, 2020
- The National Academy of Future Physicians, Award of Academic Achievement , 2017
- Honor Roll, Award of Outstanding Academic Achievement, 2014, 2015, 2016
- The African American Honor Program, Award of Outstanding Academic Achievement, 2015, 2016, 2017, 2018
Certification
- CPR Certified _ Bryan Medical Center 2023
- Basic Life Support Training - 2022
- CNA - Certified Nursing Assistant 2021
- Mental Health Coach Training. University of Nebraska Lincoln Health Center 2020
Additional Information
- Admitted to the Summer Health Professional Education Program (SHPEP) though the University of Nebraska Medical Center.
- Member of the William H. Thompson Learning Community,
Languages
French
Native or Bilingual
Lingala
Native or Bilingual
English
Native or Bilingual
References
- Cara Morgenson, cara.morgenson@huskers.unl.edu, Lincoln NE, (402)-802-2666
- Constance Boehm, constance.boehm@unl.edu, Lincoln NE, (614)796-6260
Timeline
Patient Care Technician
Bryan Health, East Campus
02.2023 - Current
Certified Nursing Assistant
Tabitha Healthcare
08.2022 - Current
Biological Lab Assitant
Associate Professor, John Delong.
05.2022 - 09.2023
Mental Health Chair
Minority Pre-Health Association
01.2021 - 12.2022
Voluenteer
American Red Cross Blood Donation Services
01.2020 - 07.2021
Certified Mental Health Coach Volunteer
Nebraska Medicine University Health Center
08.2019 - 12.2022
Retail Sales Associate
Goodwill
05.2019 - 08.2019
Server
Marriot Hotel
01.2019 - 01.2020
Server
Legacy Terrace Retirement Communities
05.2018 - 08.2018
Volunteer
The Center for People in Need
03.2018 - 04.2018
Lincoln homeless shelter _ Volunteer
People City Mission Med Clinic
01.2018 - 02.2018
Safe Quarter Walk Volunteer
Friendship Home
01.2018 - 02.2018
Food Packing
Kids Against Hunger
01.2016 - 02.2016
Bachelor of Science - Psychological & Biological Sciences_ PrePA Studies
University of Nebraska Lincoln
Certification of Nursing Assistant
Southeast Community College
Advanced Placement Courses
Southeast Community College
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