Chelsea Plotz
Dardenne,MO
Summary
Versatile Assistant General Manager with 6 years of experience overseeing daily Restaurant operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
10
10
years of professional experience
Work History
Assistant General Manager
Wendys Old Fashioned Hamburgers
Saint Charles, Missouri
09.2016 - Current
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Shift Manager
Jack In The Box
Saint Charles, Missouri
05.2014 - 09.2016
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours and inventory movements.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Shift Manager
Mcdonalds
Saint Louis, Missouri
04.2012 - 08.2014
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
Bachelor of Science - Finance
University of Phoenix
Earth City, Mo01.2015
Skills
- Mathematical Calculation and Reasoning
- Training and Development Skills
- Finance and Accounting Oversight
- Team Leadership Expertise
- Aloha POS
- Records Organization and Management
- Profit and Loss Control
- Business Forecasting
Accomplishments
2021- Assistant General Manager of the year
2019- Manager of the Year
2020- Tie it back Award
Timeline
Assistant General Manager
Wendys Old Fashioned Hamburgers
09.2016 - Current
Shift Manager
Jack In The Box
05.2014 - 09.2016
Shift Manager
Mcdonalds
04.2012 - 08.2014
Bachelor of Science - Finance
University of Phoenix
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