Chelsie Sastre
Server
Davenport,FL
Summary
- Professional hospitality worker, excels in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
- Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage many tasks while maintaining positive and professional attitude.
- Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
7
7
years of professional experience
Work History
Server
Bahama Breeze Restaurant
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Club Counselor
Holliday Inn
Davenport, FL
10.2021 - 02.2022
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships.
Server
Cheddars Scratch Kitchen Restaurant
Kissimmee, FL
03.2021 - 10.2021
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Miller's Ale House
Davenport, FL
02.2020 - 03.2021
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
Associate
Walmart
Saint Cloud, Fl
04.2018 - 02.2020
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
Education
Associate of Arts - Psychology
Valencia College
Orlando, FL05.2020
Skills
- Problem-solving
- Hospitality service expertise
- Menu memorization
- Order accuracy
- Strong work ethic
- Cash handling
- Exceptional customer service
- Guest engagement
- Safe food handling
- High volume dining
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Bahama Breeze Restaurant
01.2023 - Current
Club Counselor
Holliday Inn
10.2021 - 02.2022
Server
Cheddars Scratch Kitchen Restaurant
03.2021 - 10.2021
Server
Miller's Ale House
02.2020 - 03.2021
Associate
Walmart
04.2018 - 02.2020
Associate of Arts - Psychology
Valencia College
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