JONATHAN SERAPIO
Tampa,FL
Summary
To advance my career with a leading organization that will utilize my extensive experience and knowledge while also allowing me to develop further as a professional Proven talent for aligning business objectives with established and emerging sales paradigms to achieve maximum revenue impacts with minimal obstacles. Growth-focused leader with expertise spanning sales strategies, customer service, relationship management, client satisfaction, order preparation, problem solving, and team collaboration. Exceptional professional with keen interpersonal, communications, and prioritization expertise.
Overview
6
6
years of professional experience
Work History
Licensed Agent
Health Insurance.com
Tampa, FL, USA
01.2024 - Current
- Receive call-in orders and respond to customers with a pleasant demeanor
- Develop and utilize innovative sales scripts which promote upselling and cross selling to a broad base of customers
- Provide suggestions to customers, present current specials, and accurately convey their health needs
- Engage personal health plan to customers in order to make them feel special and secure loyalty
- Form and develop professional relationships with new customers and provide superior customer service
Teir One Agent
Bakerhill Insurances
Tampa, FL, USA
10.2019 - 03.2021
- Proven ability to knowledge clients pains to leverage transfer to agent, drive business growth, improve efficiency, and optimize
- Organized and readied current insurance plan simplify daily operations
- Collaborated with staff and the expediting team while maintaining strong communications with the group leader
- Assisted other co-workers as needed to ensure all duties were correctly completed
- obtain a health insurance license in Florida, you need to complete a pre-licensing course, pass the state licensing exam, get fingerprinted, apply for the license
L3
Sales Team Member
Clearwater, FL, USA
03.2019 - 10.2019
- Coordinated the receipt and organization of inbound shipments, ensuring seamless integration into storage operations.
- Possess exceptional verbal and written communication skills, with the ability to build strong relationships, facilitate effective teamwork, and drive stakeholder engagement.
- Managed a variety of warehouse responsibilities within a high volume facility, including picking, maintaining safe work areas, and ensuring processing efficiency
- Created and maintained accurate records
- Worked effectively in fast-paced environments.
Education
Health Insurance -
Florida School of Insurance
Online02.2025
Skills
- Windows
- Microsoft Exchange
- Active Directory
- Microsoft Office Suite
- Microsoft Project
Additional Information - Technical Proficiencies
- Windows
- Microsoft Exchange
- Active Directory
- Microsoft Office Suite
- Microsoft Project
Timeline
Licensed Agent
Health Insurance.com
01.2024 - Current
Teir One Agent
Bakerhill Insurances
10.2019 - 03.2021
L3
Sales Team Member
03.2019 - 10.2019
Health Insurance -
Florida School of Insurance