Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
• Provided personalized shopping experiences, gift services, wardrobe reorganization, style consultation and fashion advice to high scale clients that include entertainers, athletes and corporate executives.
• Followed current and emerging fashion and consumer trends.
• Constantly provided ongoing feedback and coaching on product
knowledge, selling skills, visual merchandising and delivering outstanding customer experiences.
• Has developed a book of clients worth a subtotal over $1,000,000.
• Assisting new and existing consignors at Soho and upper east side locations.
• Working directly with highly distinguished clientele to meet monthly goals.
• Responsible for managing in store and at home appointments for new clientele.
• Carefully reviewed and processed all items for shipment to ensure everything is cataloged and up to company’s high-quality standards.
• Manage over 50 daily appointments for company’s luxury consignment offices.
• Worked with colleagues from all departments informing them about
new products and incentives to help drive business.
• Assisted clients in making selections and provided knowledge about products of interest.
• Frequently reached out to clients informing them about new releases and upcoming promotions.
• Developed product knowledge by regularly attending seminars and showroom
events.
• Resolved customer issues; Gave assistance and direction when
needed.
• Monitored and reported sales and trends to vendor.
• Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Lotus Notes
• Adobe Photoshop
• Final Cut Pro
• WordPress
• Basic HTML programming
• Expression Engine
• Drupal