Legalo Faaifo
Buckeye,AZ
Summary
Operations leader with extensive experience in traffic and transportation management within high-volume distribution environments. Proven ability to lead multi-shift teams, enforce carrier and vendor compliance, forecast inbound workload, and resolve complex supply chain constraints. Recognized for driving operational stability, protecting inventory flow to stores, and delivering results through data-driven execution and cross-functional leadership.
Overview
7
7
years of professional experience
Work History
Traffic- MCO Manager
Walmart Distribution Center 6031
City, State
01.2024 - Current
- Provide senior-level leadership for traffic and inbound transportation operations supporting a high-volume distribution center, ensuring uninterrupted inventory flow to stores.
- Own carrier, supplier, and vendor compliance across all inbound freight activity; enforce transportation policies, contractual standards, and safety requirements to mitigate operational and financial risk.
- Lead daily and long-range inbound workload forecasting for all scheduled loaded trailers; align dock capacity, labor planning, and receiving execution to optimize throughput.
- Direct traffic operations across four shifts, leading multiple teams of associates and leaders; drive accountability, engagement, and performance through structured routines and coaching.
- Serve as primary escalation point for complex carrier and supplier issues preventing freight from being received into inventory; partner with Transportation, Supply Chain, Receiving, and Central Traffic stakeholders to resolve constraints.
- Oversee investigation, reconciliation, and resolution of carrier, supplier, and vendor disputes; ensure root-cause analysis, corrective action, and prevention of repeat defects.
- Produce and analyze daily operational reports supporting building health, compliance trends, and key performance indicators; translate insights into actionable improvement plans.
- Champion continuous improvement initiatives that strengthen transportation governance, improve vendor performance, and enhance network reliability.
Business Operations Manager
Walmart eCommerce
07.2021 - 01.2024
- Developed and deployed a continuous process saving the West region network $1.2M in POD shrink (FY24).
- Partnered with FC leaders to implement strategic planning, continuous improvement, and associate training.
- Conducted P&L assessments, financial trend analysis, and operational cost calibration to strengthen fiscal standing.
- Facilitated annual budget planning and devised proposals to reduce operating costs while mitigating supply chain risks.
- Supported site leaders with new manager onboarding and associate training across multiple eCommerce facilities.
- Ensured compliance with legal and regulatory requirements, maintaining customer satisfaction and facility standards.
- Key Accomplishment: Led startup and ongoing support for six new launch buildings (LAX2, PHX1, SMF1, MCI1, PHL4, DFW6).
Traffic/Remedy Area Manager
Walmart eCommerce
10.2020 - 07.2021
- Directed ATS-Inbound Department operations, ensuring efficiency and compliance.
- Coached and developed Receiving team managers, providing mentorship across departments.
- Oversaw POD shrink reconciliation, documenting shortages and damages during vendor unloading.
- Communicated carrier performance issues to stakeholders, ensuring accountability and service integrity.
Traffic Lead
Walmart eCommerce
Chino, CA
09.2019 - 10.2020
- Led and developed a team of 7 clerks, overseeing scheduling, workload reporting, and units-per-hour (UPH) forecasting to support accurate labor planning and execution.
- Delivered significant cost and quality improvements, reducing OS&D shipments by 35% and detention costs by 50% through strengthened inbound controls and carrier accountability.
- Implemented standardized inbound procedures and operating rhythms, enabling consistent execution and improved collaboration with carrier and vendor partners.
- Key Accomplishment: Drove a 60% reduction in shrink by identifying root causes and deploying targeted process improvements and compliance measures.
Receiving Lead
Walmart eCommerce
Chino, CA
03.2019 - 09.2019
- Led and supported 15 inbound associates and 3 clerks, overseeing pallet flow, trailer movement, and dock execution to ensure safe, compliant, and on-time inbound operations.
- Drove daily execution to consistently exceed productivity targets, supporting inbound throughput of approximately 11 million units per month during peak volume.
- Planned and adjusted labor coverage through daily workload forecasting and scheduling to ensure staffing alignment, controlling overtime while meeting operational demand.
- Monitored inbound flow and dock activity throughout the shift, removing barriers and escalating issues to maintain service level expectations.
- Coached associates on standard work, safety, and process compliance, reinforcing Walmart transportation and traffic procedures.
Education
Diploma -
Samoana High School
06.2003
Certified Medical Assistant - undefined
Lamson Business College
06.2007
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Traffic- MCO Manager
Walmart Distribution Center 6031
01.2024 - Current
Business Operations Manager
Walmart eCommerce
07.2021 - 01.2024
Traffic/Remedy Area Manager
Walmart eCommerce
10.2020 - 07.2021
Traffic Lead
Walmart eCommerce
09.2019 - 10.2020
Receiving Lead
Walmart eCommerce
03.2019 - 09.2019
Certified Medical Assistant - undefined
Lamson Business College
Diploma -
Samoana High School