Faatimah Sharp
Little Neck,NY
Summary
- Dedicated Professional with ten-plus years of combined experience in customer service, high-quality healthcare, care management, and leadership. Independent, Detail-oriented with proven ability in managing complex projects in billing healthcare providers such as Medicare and Medicaid, communicating with health insurance, and providing real-world solutions to achieve desired results.
- Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Patient Care Coordinator
WellLife Network
Elmont, NY
11.2022 - Current
- Provided integrated health service coordination for individuals with moderate to high-risk mental health and substance use disorders, particularly those with medically co-occurring disorders.
- Screened patients for eligibility for state, local and federal assistance programs.
- Completed comprehensive health risk assessments, formulating care coordination plans, and undertaking extensive field work responsibilities to ensure timely and effective service delivery, linkages, preventive care, necessary treatment, and the prevention of unnecessary hospitalizations and ER visits.
Employment Training Specialist
Young Adult Institute
Westbury, NY
11.2020 - 11.2022
- Empowering individuals with disabilities to achieve vocational goals, providing pre-vocational and internship training, supporting communication and socialization skills development, offering job training and coaching services, and successfully securing job placements with a high success rate.
- Provided a focus on recruitment and placement coordination, as well as improving community-based employment outcomes and expanding job opportunities.
- Successfully secured positions for individuals in various settings with specialized support, resulting in a 99% job placement rate
Healthcare Specialist
Young Adult Institute
Hicksville, NY
06.2017 - 11.2020
- Provided direct care services to ensure consumer health and safety, organizing care coordination meetings, managing medical records and documentation, overseeing medication inventory and management, and achieving improvements in consumer compliance and efficiency.
- Developed, managed and updated patient medical records, fulfilled all patient needs and communicated with employees on different shifts to ensure standardized and accurate patient care.
- Administered medication, bandaged wounds and handled medical devices to aid patients in achieving recovery objectives.
Director
Elite Sitters Circle
Wheatley Heights, NY
01.2012 - 06.2017
- Developed and managed the childcare service, supervising a team of full-time and per diem employees, coordinating training, customizing family itineraries, implementing a year-round schedule, and achieving revenue growth.
- Inspected facility and activities to monitor safety, sanitation and procedures.
- Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
Education
Bachelor Of Communication Sciences and Disorders - Speech-Language Pathology
05.2025
3.72 GPA
- Participated in [Speech Language Observations, { Fall 2021-Spring 2022}
Bachelor of Fine Arts - Theater Arts
05.2012
- 3.80 GPA
- Fall 2011 - Honor Roll
- Spring 2010 - Dean's List
- Participated in Costume Crew,Electric Crew,Stage Crew, Barbershop Choir, College Choir,{ Spring 2008-Spring 2012}
Skills
- Healthcare Operations
- HIPAA Compliance
- Insurance Practices
- Patient Care Coordination
- Office Administration
- Inventory Management
- New Hire Training
- Appointment Scheduling
- Medical Data Collection
- Patient Relations
- Communicating to Patients and Families
- Administrative and Office Support
- Evaluating Quality of Care
- Microsoft Office
- Verbal and Written Communication
- Resolving Problems
- Patient Needs Assessment and Referral
- Caring and Empathetic
- Database Search and Data Entry Skills
- Explaining Policy and Procedures
- Documenting and Recording Information
- Providing Information and Resources
Languages
English
Native/ Bilingual
Spanish
Limited
Sign Language
Professional
Accomplishments
- Managed caseload of 40 patients each month.
- Increased quality of care by developing new tracking and assessment methods.
- Improved departmental collaboration by opening up communication channels and increasing transparency.
Timeline
Patient Care Coordinator - WellLife Network
11.2022 - Current
Employment Training Specialist - Young Adult Institute
11.2020 - 11.2022
Healthcare Specialist - Young Adult Institute
06.2017 - 11.2020
Director - Elite Sitters Circle
01.2012 - 06.2017
Maryville University - Bachelor Of Communication Sciences and Disorders, Speech-Language Pathology
Five Towns College - Bachelor of Fine Arts, Theater Arts
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