Fabian Fajardo
Yuma,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Resourceful professional in technology support, known for high productivity and efficient task completion. Possess specialized skills in troubleshooting, software installation, and network configuration. Excel at communication, problem-solving, and adaptability, ensuring seamless tech support experiences.
Overview
9
9
years of professional experience
Work History
Customer Service Sales Representative
Wal-Mart Supercenter
Yuma, AZ
09.2021 - Current
- Posed as models for advertising, artistic creation and display of goods.
- Reduced process lags by training employees on best practices and protocols.
- Provided feedback from customers to management regarding service failures or customer concerns.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Provided accurate information about products and services.
Warehouse Worker
Humana
Phoenix, AZ
05.2021 - 08.2021
- Used digital database to keep records of units and stock moved.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Organized warehouse space for efficient storage of products.
- Monitored temperature and humidity levels in warehouse.
- Transported goods to designated areas within the warehouse facility.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Packed boxes and stock using organizational guidelines.
- Received and tracked incoming inventory shipments.
- Performed cycle counts to maintain accurate inventory records.
Customer Service Sales Representative
Wal-Mart Supercenter
Yuma, AZ
10.2019 - 04.2021
- Ensured that all signage was properly placed, up-to-date, and accurate for pricing information.
- Participated in inventory counts, verifying stock levels and identifying discrepancies.
- Stocked produce displays with fresh fruits and vegetables, keeping items organized and accessible.
- Operated cash register efficiently and accurately during checkout process.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Maintained cleanliness of work area throughout shift, including sweeping floors and wiping down surfaces.
Front Desk Receptionist
Holiday Inn Express Hotel Suites
Yuma, AZ
05.2019 - 08.2019
- Performed basic bookkeeping tasks and issued invoices as needed.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Assisted with travel arrangements for staff and management.
- Handled incoming and outgoing mail and packages.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Assisted with scheduling appointments for clients and visitors.
- Updated and maintained office policies and procedures.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Customer Service Representative
Lowes Home Improvment
Yuma, AZ
02.2016 - 03.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Posed as models for advertising, artistic creation and display of goods.
- Developed strategies for improving the customer experience.
- Reduced process lags by training employees on best practices and protocols.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Provided feedback from customers to management regarding service failures or customer concerns.
- Reset store displays for special events and seasonal merchandise changes.
Education
High School Diploma -
Yuma High School
Yuma Arizona07-2015
Skills
- Data entry
- Desktop support
- Microsoft windows and office
- Computer diagnostics
- Customer service expert
- Repair hardware
- Customer service
- Time management
- Critical thinking
Languages
English
Native/ Bilingual
Spanish
Full Professional
Affiliations
- Learn about new technology being developed
- Building computer systems
- Troubleshooting computer operating systems
- Reading about newer computer components being developed
Timeline
Customer Service Sales Representative
Wal-Mart Supercenter
09.2021 - Current
Warehouse Worker
Humana
05.2021 - 08.2021
Customer Service Sales Representative
Wal-Mart Supercenter
10.2019 - 04.2021
Front Desk Receptionist
Holiday Inn Express Hotel Suites
05.2019 - 08.2019
Customer Service Representative
Lowes Home Improvment
02.2016 - 03.2019
High School Diploma -
Yuma High School
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