Hi, I’m
Neayshia Sheffield
Jonesboro,GA
Summary
Experienced Remote Data Entry Clerk with 2.5 years of expertise in data organization, proofreading, and word processing. A highly motivated and professional individual adept at accurately inputting data into computer systems remotely. Known for exceptional attention to detail, ensuring precise and efficient data entry. Possessing a strong work ethic that drives consistent delivery of high-quality results within deadlines. Maintains effective communication with team and supervisors despite remote work setup, seeking clarification when necessary and providing regular progress updates. Dedication to work and commitment to excellence establish valuable contributions in precise data management for any organization.
Overview
4
years of professional experience
1
Language
Work History
Arise Virtual Solutions Inc.
Customer Service Sales Representative
03.2020 - 09.2021
Job overview
- Acquired an in-depth understanding of the company’s customer service procedures and product range, contributing to the training of 10 new employees. This initiative led to improved team performance, enhanced service quality, and better customer assistance in product selection.
- Cultivated strong relationships with clients by implementing strategies that resulted in a 40% decrease in average call duration and complaints. This was achieved through improving communication and problem-solving skills, engaging in empathetic listening, understanding their preferences, fostering loyalty, and promoting repeat business.
- Enhanced sales revenue by proactively identifying customer needs, suggesting suitable products or services, conducting sales analytics to pinpoint trends and opportunities, leading to an average monthly sales revenue increase of $5000.
- Maintained precise documentation of all interactions by establishing a new customer database through meticulous entry and organization of customer information to facilitate efficient retrieval.
Chime Solutions
Customer Service Sales Associate
12.2021 - 06.2023
Job overview
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment.
- Built rapport with clients by providing quality customer service and problem solving.
- Established personal connections with customers, exceeding customer service expectations.
- Maintained an average of $10000 in client sales each month.
- Performed a full audit of inventory and sales reports, ensuring accuracy.
ManpowerGroup
Data Entry Specialist
01.2022 - 05.2024
Job overview
- Collaborated effectively with team members and supervisors to achieve collective targets, fostering a cooperative work environment and ensuring project success.
- Conducted thorough quality checks on data to verify accuracy and completeness, guaranteeing the reliability of the information used for analysis and decision-making.
- Ensured precise input of data into the company’s systems by strictly adhering to established guidelines and protocols, minimizing errors and maintaining data integrity.
- Proficiently selected and redacted relevant information from customers’ documents and forms, safeguarding sensitive data while fulfilling business requirements.
- Strictly followed Tractable’s data entry standards and protocols, maintaining consistency and compliance with best practices in data management.
Education
PennFoster Edu.Jonesboro, GA
High School Diploma
08.2019
University Overview
- Volunteered on a monthly basis to prepare meals at the local community food bank
- 4.0 GPA
- Extracurricular Activities: Community Volunteering
- Ranked in Top 25% of class
Skills
- Adaptability
- Attention to Detail
- Attentiveness
- Call Center Sales Experience
- Computer literacy in Word/Excel/PowerPoint
- Communication skills
- Customer Service-Oriented
- Data Accuracy
- Data Entry
- Detail-Oriented
- Microsoft Word/Excel/PowerPoint
- 50 WPM Typing Speed
Timeline
Data Entry Specialist
ManpowerGroup
01.2022 - 05.2024
Customer Service Sales Associate
Chime Solutions
12.2021 - 06.2023
Customer Service Sales Representative
Arise Virtual Solutions Inc.
03.2020 - 09.2021
PennFoster Edu.
High School Diploma
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