Mayra Perez
Oklahoma City,OK
Summary
Goal-oriented customer service sales representative with a strong focus on complaint resolution, adaptability, and relationship-building. Proven ability to exceed sales targets and enhance customer satisfaction.
Overview
1
1
year of professional experience
Work History
Customer Service Sales Representative
Total Wireless
1037 S Broad St, Trenton NJ 08611
10.2024 - 02.2026
- Handled customer inquiries and resolved issues efficiently.
- Resolved customer complaints, ensuring customer satisfaction and loyalty.
- Processed sales transactions accurately using point-of-sale systems.
- Educated customers on features and benefits of wireless plans.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
- Developed and maintained strong working relationships with professionals within assigned territory.
Education
High School Diploma -
Manual Arts Highschool
Los Angeles, CA06-2021
Skills
- Customer service
- Time management
- Active listening
- Goal oriented
- Problem-solving
- Customer complaint resolution
- Empathy and patience
- Adaptability and flexibility
- Cash handling
- Teamwork
- Adaptability
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Customer Service Sales Representative
Total Wireless
10.2024 - 02.2026
High School Diploma -
Manual Arts Highschool