Fabian Soto
El Paso,TX
Summary
Reliable and detail-oriented Pharmacy Technician candidate dedicated to adhering to regulatory requirements to protect inventory and mitigate risk. Motivated to helping pharmacists and patients with high-quality support. Stays on top of demands in fast-paced environments by effectively using problem-solving and task prioritization skills to help the team succeed.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
El Paso VA Pharmacy
El Paso , TX
2022.11 - Current
- Proficient in multiplepharmacy prescription aid systems including Q-flow, Scripclip, Excel, CPRS, VISTA,
TRIWEST and mailing systems. - Adept in VA pharmacy policies including filling policies, OPTI automated filling systems, and medication restocking for OPTI operations. Proficient in compounding and reconstituting prescription needs while resolving any errors through the OPTI filling system.
- Skilled in performing multiple responsibilities as a pharmacy technician across different areas such as patient outreach, pharmacy call center operations, front desk prescription dispensing, mail-out services, clutch technician duties,and electronic prescription inputting. Also proficient in nursing home filling and resolving medication-related concerns for optimal pharmacy functioning.
- Demonstrated critical thinking and problem-solving skills in responding to issues that arose in the pharmacy setting, while effectively following the chain of command.
- Proficient in entering necessary information from CPRS consults and referrals for non-formulary medication requirements.
- Ensured compliance with inventory policies by effectively managing drug shelf locations, monitoring medication expiration dates, and meeting all drug storage requirements.
- Ensured compliance with all federal pharmacy policies and laws including the HIPAA act of 1996 and other relevant regulations, safeguarding patients' confidentiality.
Registered Pharmacy Technician/ Lead Technician
CVS Pharmacy
El Paso , TX
2018.11 - Current
- Handled prescription orders at counter, in drive-thru line and via delivery service
- Resolved account issues and prescription problems via telephone and at counter
- Responded to pharmacy services, policies and hours questions
- Called insurance companies to determine prescription cost
- Inspected drug storage sites to monitor drug supply expiration and maintain proper supply levels
- Labeled prescription drug containers following specifications
- Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy
- Contacted clinics or physicians to request patient prescription refills
- Researched and resolved dosage conflicts, potentially harmful drug interactions and insurance issues for patient safety and wellness.
Front Store Supervisor
CVS Pharmacy
El Paso , TX
2018.03 - 2018.11
- Established clear goals and coached employees to enhance performance and improve revenue
- Prepared drawers, counted totals and resolved discrepancies to control financial risks
- Monitored inventory and submitted reports to supervisor
- Coached and trained new employees procedures and company protocols
- Kept front end stocked, clean and ready for customer demands to boost team productivity
- Modeled exceptional customer service and engagement behaviors to team members
- Processed returns and exchanges and helped individuals locate desired products
- Maintained store readiness with smooth coordination of opening and closing tasks.
Crew Member
Pizza Hut
El Paso , TX
2014.08 - 2018.03
- Customized orders for specific preferences or dietary requirements, taking precautions to avoid cross-contamination of ingredients
- Ran efficient kitchen by training and mentoring staff from day one, quickly correcting deficiencies and motivating employees to exceed expectations
- Maintained clean and organized workstation and pantry
- Handled new orders, payments and take-out preparation to back up cashier.
Education
Diploma -
J.M. Hanks High School
Associates of Applied Sciene in Diesel Technology -
Southwest University
Skills
- Insurance reconciliation
- Good communication
- Customer service
- Team collaboration
- Regulatory compliance
- Problem-solving
- Inbound call management
- Workflow Optimization
- Supply Restocking
- Prescription Filling
- Problem-solving skills
- Healthcare regulations
- Troubleshooting malfunctioning equipment
- Interpreting orders
- HIPAA
- Supporting pharmacy operations
Certification
- Registered Pharmacy Technician, Texas State Board of Pharmacy, 30972, 04/30/2023
- Certified Pharmacy Technician, Pharmacy Technician Certification Board, 30161941, 04/30/2023
References
- Amanda Segovia- Pharmacy Manager, CVS Pharmacy, 12051 Tierra Este, El Paso, TX, 79938, (281)300-7911, amanda.delachica@gmail.com
- Andrew Guerra- Lead Technician, CVS Pharmacy, 12051 Tierra Este Rd, El Paso, TX, 79938, (915)929-2684, Andrew.Guerra1@va.gov
- Manny Okafor - Staff Pharmacist, CVS Pharmacy, 12051 Tierra Este Rd, El Paso, TX, 79938, (518)364-5033, eokafore@gmailcom
Timeline
Pharmacy Technician
El Paso VA Pharmacy
2022.11 - Current
Registered Pharmacy Technician/ Lead Technician
CVS Pharmacy
2018.11 - Current
Front Store Supervisor
CVS Pharmacy
2018.03 - 2018.11
Crew Member
Pizza Hut
2014.08 - 2018.03
Diploma -
J.M. Hanks High School
Associates of Applied Sciene in Diesel Technology -
Southwest University
- Registered Pharmacy Technician, Texas State Board of Pharmacy, 30972, 04/30/2023
- Certified Pharmacy Technician, Pharmacy Technician Certification Board, 30161941, 04/30/2023
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