Fabiana Edgar
Modesto,CA
Summary
Professional with experience in managing accounts receivable processes. Proficient in invoice processing, payment tracking, and resolving discrepancies. Strong focus on team collaboration and achieving financial goals. Reliable and adaptable to changing business needs. Skilled in using accounting software and maintaining effective communication.
Overview
18
18
years of professional experience
Work History
Accounts Receivable Specialist
Vituity
05.2024 - Current
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Managed accounts receivable processes to ensure timely invoicing and collections.
- Supported month-end closing activities by reconciling accounts, working reports, and analyzing trends in account performance.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Office Manager/Customer Service Representative
GenJazz Solutions Inc
01.2018 - 05.2024
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Controlled finances to lower costs and keep business operating within budget.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Sales Representative
ProClean Supply
02.2015 - 12.2017
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Personal Assistant
CrocTite
04.2010 - 11.2014
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used discretion when handling confidential information.
- Attended meetings, took notes and tracked action items.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Facilitated transportation to and from appointments.
Waitress/Hostess
Scramblz Country Kitchen
06.2008 - 04.2010
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High school diploma -
Whitmore Charter High School
Ceres, CA01-2010
Skills
- Management
- English
- Communication skills
- Typing
- Supervising experience
- Account management
- Customer service
- Computer skills
- Sales
- Microsoft Office
- Accounts receivable
Timeline
Accounts Receivable Specialist
Vituity
05.2024 - Current
Office Manager/Customer Service Representative
GenJazz Solutions Inc
01.2018 - 05.2024
Sales Representative
ProClean Supply
02.2015 - 12.2017
Personal Assistant
CrocTite
04.2010 - 11.2014
Waitress/Hostess
Scramblz Country Kitchen
06.2008 - 04.2010
High school diploma -
Whitmore Charter High School