FABIANA IFILL
Brooklyn,New York
Summary
Detail-oriented administrative professional with a strong track record in streamlining office procedures and managing communications. Proven ability to support team initiatives while multitasking effectively to meet client needs. Committed to maintaining high standards of service and accuracy in all aspects of administrative support.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Neighborhood Coalition for Shelter
New York, New York
10.2025 - Current
- Managed correspondence and communications for staff and clients, ensuring clarity and timeliness.
- Managed incoming phone calls for customer inquiries and support. and emails, facilitating effective business correspondence and enhancing communication flow.
- Streamlined office procedures, improving daily administrative task efficiency.
- Collaborated with team members to address client needs and support program initiatives.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Dietary Aide
Pinnacle Dietary Global
07.2021 - Current
- Informed chef of client dietary restrictions to ensure compliance with special diets
- Assisted clients in following special diets to meet individual health needs
- Served meals to clients
- Trained new employees on dietary procedures to enhance service quality
- Prepared ingredients for cooking
Supervisor - Kitchen Lead
Medieval Times
08.2015 - 03.2020
- Scheduled team assignments to ensure efficient kitchen operations
- Supported kitchen staff by resolving issues and facilitating smooth workflow
- Controlled and maintained inventory to ensure availability of necessary supplies
- Monitored guest activities in common areas to ensure safety and comfort.
- Ensure adherence to facility rules and regulations
Education
High School Diploma -
Skills
- Administrative organization
- Data management
- Microsoft Excel
- Documentation and record keeping
- Confidential document control
- Effective Time Management
- Multitasking and prioritization
- Customer Service
- Team collaboration
- Creative Problem-Solving
- Critical Thinking
- Attention to detail
Personal Information
Title: Administrative Support Professional
TRAININGS
- Cultural Competency
- Communications and Skills Competency
- Workplace Behavior Competency
- Hygiene and Sanitation Safety
- Mandated reporter
- Verbal de-escalation
Timeline
Administrative Assistant
Neighborhood Coalition for Shelter
10.2025 - Current
Dietary Aide
Pinnacle Dietary Global
07.2021 - Current
Supervisor - Kitchen Lead
Medieval Times
08.2015 - 03.2020