Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic

Fabiana Ledesma

Bloomfield,NJ

Summary

Hardworking Host and Server offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.

Overview

1
1
year of professional experience

Work History

Host

Palazzo
Montclair, NJ
09.2023 - Current
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Answered telephone to provide dining information and take reservations.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.

Server

Noches De Colombia Elizabeth
Elizabeth, NJ
01.2023 - 08.2023
  • Provided exceptional service to high volume of daily customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained records of transactions made during shift as required by law or company policy.

Education

Associate of Arts - Liberal Arts And General Studies

Essex County College
Newark, NJ
05-2026

Skills

  • Server Support
  • Reservations Management
  • Telephone reception
  • Team Collaboration

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Math Honor Society in High School

Affiliations

  • Basketball player in High school

Timeline

Host

Palazzo
09.2023 - Current

Server

Noches De Colombia Elizabeth
01.2023 - 08.2023

Associate of Arts - Liberal Arts And General Studies

Essex County College

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Fabiana Ledesma