Proven leader and efficient problem-solver, I excelled at Olive Garden - Darden Restaurants by driving operational efficiency and minimizing food waste, achieving a consisten 5% waste. Skilled in staff training and kitchen staff coordination, I boosted team productivity and fostered a culture of excellence. My expertise in cost controls and sanitation ensured high standards and profitability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Culinary Manager
Olive Garden - Darden Restaurants
07.2018 - 08.2024
Maintained kitchen hardware and repaired tools or ordered equipment.
Hired team members to work on high-demand team of professionals.
Scheduled kitchen staff of 35 or more people.
Lowered restaurant costs maintaining a 5% wasre through creative ingredient sourcing and food waste efficiency.
Motivated team of 35 plus employees to maintain high standards of food preparation and efficiency.
Developed unique events and special promotions to drive sales.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Coordinated with catering staff to deliver food services for special events and functions.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Maximized quality assurance by completing frequent line checks.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Motivated staff to perform at peak efficiency and quality.
Implemented effective inventory control systems to reduce food spoilage and waste.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Purchased food and cultivated strong vendor relationships.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Managed staff schedules and maintained adequate coverage for all shifts.
Verified prepared food met standards for quality and quantity before serving to customers.
Restaurant Team Member
Olive Garden - Darden Restaurants
11.2012 - 07.2019
Cultivated warm relationships with regular customers.
Trained new employees by demonstrating tasks and coaching during daily activities.
Greeted guests pleasantly and answered menu questions.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Served food and beverages promptly with focused attention to customer needs.