Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Ambassador
Philip and Patricia Frost Museum of Science
11.2022 - Current
Responsible for actively engaging with guests, sharing knowledge of exhibits, planetarium shows, conservation wet lab and animal husbandry.
Assist guests with information, direction and company safety policies.
Work night events, laser evenings, share knowledge on corals and their rate of growth regarding different experiments.
Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
Customer Service Associate
Walgreens
10.2021 - 09.2022
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Face merchandise in store and restocked items.
Assisted customers in navigating company's products and services, enhancing their overall experience.
Operated the cash register, closed the store and made sure everything was in shape for the morning shifts.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Trained new associates in company policies and procedures, fostering a supportive work environment.
Intern
Rosenstiel School of Marine, Atmospheric and Earth sciences
01.2020 - 08.2020
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
During this time, we measured the corals each week by buoyant weight.
Did husbandry on the aquariums such as scrubbing the corals with a gentle brush, cleaning tanks and feeding the corals baby brine shrimp and other foods.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Assistant Mentor
Philip and Patricia Frost Museum of Science
06.2019 - 08.2019
I assisted high school students in their science projects in the program called IMPACT.
We went on science-based field trips and directed the students on assignments.
It was also my duty to monitor their behavior and keep things in line as they worked together.
Contributed to the development of a positive learning environment by fostering strong relationships with mentees.
Education
Bachelor's in marine biology -
Florida International University
Miami, FL
12.2025
Associate's degree in veterinary sciences -
Miami Dade College
Miami, FL
12.2023
Skills
Customer Service
Teamwork
Organizational Skills
Time Management
Detail Oriented
Patience
Multilingual Proficiency
Microsoft, Excel, Word, powerpoint
Public Speaking
Customer Engagement
Accomplishments
Created an educational documentary for the Phillip and Patricia Frost Museum. (2019)
Did over 200 community service hours cleaning beaches. (2017, 2018, 2019)
Shark Tagging with UM ( Summer 2016-2018)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Ambassador
Philip and Patricia Frost Museum of Science
11.2022 - Current
Customer Service Associate
Walgreens
10.2021 - 09.2022
Intern
Rosenstiel School of Marine, Atmospheric and Earth sciences
01.2020 - 08.2020
Assistant Mentor
Philip and Patricia Frost Museum of Science
06.2019 - 08.2019
Bachelor's in marine biology -
Florida International University
Associate's degree in veterinary sciences -
Miami Dade College
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