Fabiola Batista
Normal,IL
Summary
Dedicated Medical Assistant with a proven track record at Chestnut Health Systems, excelling in patient care and medical documentation. Expert in EMR/EHR and phlebotomy, coupled with a compassionate approach to patient interactions. Achieved a notable increase in patient satisfaction through meticulous attention to detail and effective communication, embodying both critical technical skills and empathetic patient support. Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Medical Assistant
Chestnut Health Systems
04.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
CNA
The Village of Mercy Creek
Normal, IL
09.2018 - 02.2019
CNA
Meadows Retirement Community
Chenoa, Illinois
06.2017 - 02.2018
CNA
Apostolic Christian Home Of Eureka
Eureka, IL
05.2016 - 10.2017
Education
Heartland Community College
Normal, ILNursing
Florence School of Nursing
Pernambuco, Brazil 02.2007 - 11.2009
CNA
Apostolic Nursing Home Of Eureka
Eureka 02.2016 - 04.2016
Skills
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Patient-focused care
- Reliable team player
- Compassionate
- CPR
- Specimens collection and processing
- Maintaining confidentiality
- Compassionate caregiver
- Medical supply inventory
- Trustworthy companion
- Adaptable
- Prioritizing stat orders
- Antigen testing
- Vital signs and examinations
- Stocking supplies
- Medical records confidentiality
- Restocking lab supplies
- Venipuncture and phlebotomy
Languages
Portuguese
Native or Bilingual
Timeline
Medical Assistant
Chestnut Health Systems
04.2019 - Current
CNA
The Village of Mercy Creek
09.2018 - 02.2019
CNA
Meadows Retirement Community
06.2017 - 02.2018
CNA
Apostolic Christian Home Of Eureka
05.2016 - 10.2017
CNA
Apostolic Nursing Home Of Eureka
02.2016 - 04.2016
Nursing
Florence School of Nursing
02.2007 - 11.2009
Heartland Community College
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