Fabiola Bulduan Lopez

CPR certified / Soon to be RDA

• Provided hiring status updates to HR and managers for comprehensive oversight.
• Partnered with hiring teams to determine requirements, recruiting strategies and milestones.
• Consulted with internal clients to evaluate labor trends and competitor talent insights for pointed candidate selection.
• Provided recruitment budget recommendations to increase visibility and improve candidate quality.
• Coordinated company participation in local job fairs and university recruitment events for prospective hiring.
• Compiled data from personnel records and prepared reports on candidate performance and qualifications.
• Attracted talent by attending career fairs and networking events to gain visibility.
• Process Payroll
• Conduct Virtual Interviews with candidates

• Provided great service to new and long-standing customers by attending closely to concerns and developing solutions.
• Reviewed customer account information to determine current issues and potential solutions.
• Made outbound calls to obtain account information.
• Receiving multiple PO numbers orders from Dick's Sporting Goods and creating SH numbers to process the orders while logging and transferring inventory items to our system .
• Collect CS numbers from drivers to edit and create BOL's
• Posting and Shipping ASN's reports for the BOL's
• Repacking orders and processing the labels for the warehouse
• Worked with Impex to develop customer service improvement initiatives.
• Exceeded company productivity standards on consistent basis.

• Answered customer telephone calls promptly to avoid on-hold wait times.
• Worked closely with sales representatives to ensure seamless handoff of potential leads from support interactions.
• Utilized systems effectively to track customer interactions, document detailed case notes, and access relevant account information quickly when needed.
• Answered constant flow of customer calls with minimal wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Perform many administrative duties , including answering the phones, greeting patients and updating and filling out patients medical records in the charts.

Scheduling appointments and following up with cancellations and reschedules .

communicating with the Radiologist requesting MRI reports.

Placing patients on top of the traction tables and the electric stim .

Dispatcher/Customer service.

Used Dispatch Track and Tel-a-Trac to track drivers during deliveries

Maintained driver assignments sheet with the correct driver/helper information

Provided delivery teams with their delivery routes for the next business day

Assisted with any home damage claims Provide support to accounts by entering orders, returns, tracking shipments. Working on WM to find warehouse locations and creating orders when needed as well as reporting shorts and deleting skunumbers

Helping with deluxing reports taking pictures of damage products at the warehouse when they are not 1st quality and requesting replacements

Manage dispatch, billing and accuracy of drivers’ manifests.

Reconcile any questions regarding Bill Of Lading

Help customers with any issues that occurred before, during, or after a delivery.