Fabiola Delgado
Spring Hill,FL
Summary
Dedicated customer service staff member excelling in fast-paced environments. Skilled in cash handling, transaction accuracy, and customer assistance. Committed to enhancing customer satisfaction and operational efficiency through effective problem resolution. Currently pursuing a finance degree at PHSC to deepen financial understanding and skills.
Overview
4
4
years of professional experience
Work History
Customer Service Staff
Publix
Lutz, Florida
10.2022 - Current
- Facilitated gift card purchases and refunds, ensuring accurate processing and customer satisfaction.
- Processed cash, credit, gift card, lottery, and money service transactions accurately.
- Addressed customer concerns, delivering exceptional service and fostering positive experiences.
- Managed ordering and stocking of gift card inventory to maintain availability and support sales.
- Balanced cash drawers, lottery inventory, and service desk financial records while maintaining strict attention to detail.
- Managed multiple responsibilities in a fast-paced environment.
Education
High School Diploma -
Gaither High School
Tampa, FL05-2022
Skills
- Transaction processing
- Cash handling
- Cash management
- Customer assistance
- Time management
- Organizational skills
- Problem solving
Languages
Spanish
Native/ Bilingual
Timeline
Customer Service Staff
Publix
10.2022 - Current
High School Diploma -
Gaither High School