Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
Generic

Ricardo Morales

Seminole

Summary

Dedicated customer service professional with proven skills in cash handling, problem-solving, and team collaboration. Committed to delivering exceptional service and enhancing customer satisfaction.

Overview

4
4
years of professional experience

Work History

Customer Service Staff

Publix
Seminole
02.2025 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Processed money transfers accurately using secure online systems.
  • Verified customers' identities by collecting appropriate documentation.
  • Operated point-of-sale systems for transactions and cash handling.

Cashier

Publix
Seminole
11.2022 - 02.2025
  • Processed customer transactions efficiently and accurately.
  • Assisted in training new cashiers on procedures and best practices.
  • Provided exceptional customer service and resolved inquiries effectively.

Bagger

Publix
Seminole
02.2022 - 11.2022
  • Provide friendly service to enhance customer experience.
  • Greeted customers and provided assistance with bagging groceries.
  • Retrieved carts from returns and parking lot.

Reptile Specialist/Volunteer

Pinellas County Reptiles
Largo
05.2021 - 04.2022
  • Educated visitors about reptile care and habitat requirements.
  • Maintained clean and safe environments for all reptiles.
  • Monitored temperature and humidity levels within reptile enclosures to ensure optimal conditions were maintained.

Education

High School Diploma -

Seminole High School
Seminole, FL
05-2025

Skills

  • Customer service
  • Cash handling
  • Team collaboration
  • Problem resolution
  • Transaction processing
  • Attention to detail

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Customer Service Staff

Publix
02.2025 - Current

Cashier

Publix
11.2022 - 02.2025

Bagger

Publix
02.2022 - 11.2022

Reptile Specialist/Volunteer

Pinellas County Reptiles
05.2021 - 04.2022

High School Diploma -

Seminole High School

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