Fabiola Gutierrez
Round Rock,TX
Summary
expert on FOH, hard working ,helping others, and i s customer service. im skilled at explaining merchandize and complementing customers sells with a kindly check out experience , which it goes with managing big amounts of money.
responsibility of dealing with customers, that means serving them, taking their orders, as well as dealing with minor issues. Most of my job required me being able to gain a mutual relationship with those around me and those who come in to better their experience. Other responsibilities that I took on while being a team worker was restocking, cleaning the area around me, and making sure everything is organized for a smooth work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Rudy's "Country Store" and Bar-B-Q
Round Rock, TX
10.2022 - Current
- Followed company security procedures for handling large sums of money.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Answered customer questions and provided store information.
- Welcomed customers, offering assistance to help find store items.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Checked personal identifications during alcohol and tobacco sales.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed customer payments quickly and returned exact change and receipts.
- Issued receipts, refunds, credits or change due to customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Busser
Julio's Mexican Grill
Hutto, TX
06.2021 - 07.2025
- Stocked service stations with ice, napkins and straws.
- Participated in ongoing training to enhance job skills and knowledge.
- Provided assistance to other bussers or waitstaff when needed.
- Delivered food orders to tables in a timely manner according to company standards.
- Maintained cleanliness of restaurant dining area throughout shift.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Busser,host
Kerbey Lane Cafe - Round Rock
Round Rock, TX
07.2019 - 09.2022
- Helped employees complete required activities during peak periods.
- Notified manager of issues with equipment or breakage.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Took initiative to help others whenever necessary.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Greeted guests with friendliness and professionalism.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
Education
High School Diploma -
Stony Point
Round Rock, TX05-2024
Skills
- Drawer balancing
- Returns processing
- Product restocking
- Dependability and reliability
- Expense tracking
- POS system operations
- Work ethic and integrity
- Customer service
- Product recommendations
- Empathy and patience
- Conflict resolution
Accomplishments
- high school diploma
Certification
- driver license
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cashier
Rudy's "Country Store" and Bar-B-Q
10.2022 - Current
Busser
Julio's Mexican Grill
06.2021 - 07.2025
Busser,host
Kerbey Lane Cafe - Round Rock
07.2019 - 09.2022
High School Diploma -
Stony Point
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