Fabiola Hernandez
Visalia,CA
Summary
As a dedicated Head Cashier at Superior Grocers, I excelled in delivering exceptional customer service and mentoring new staff, significantly enhancing productivity. My bilingual abilities and good time management skills ensured a seamless shopping experience, fostering customer loyalty and satisfaction.
Overview
12
12
years of professional experience
Work History
Head Cashier
Superior Grocers
06.2013 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions
- Very big on good customer service as we need the customers to want to come back
Education
HS Diploma -
Huntington Park High School
Huntington Park, CA05.2011
Skills
- Customer service
- Positive attitude
- Time management strength
- Bilingual ( English and Spanish )
Timeline
Head Cashier
Superior Grocers
06.2013 - Current
HS Diploma -
Huntington Park High School
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