Efficiently managed a caseload of 170 or more older adults receiving in home services.
Provided exceptional customer service by informing older adults about available social programs and their eligibility requirements.
Assessed older adults for the Community Care Program and Title 3 services.
Assessed and applied older adults for public aid.
Casework Intern/MSW Intern
Family Service Of Champaign County
05.2022 - 08.2022
Shadowed caseworkers to learn about the therapeutic relationship, intake processes, counseling, and referrals.
Attended Matter of Balance Class for seniors at fall risk meant to address fears and faulty thinking about falling.
Worked closely with program manager on two programs directed at reducing social isolation and promoting aging creatively.
Conducted intake with senior clients including scales such as UCLA-3 Loneliness Scale, Geriatric Anxiety Scale and PHQ-2.
Nutritional Assistant
Loyola Medicine MacNeal Hospital
02.2021 - 08.2021
Worked with dieticians and nurses to ensure patients received nutritional meals matching their diets and nutritional needs.
Provided compassionate care and service to patients and visitors.
Preserved inventory of nutrition-related supplies and equipment.
BSW Intern
Champaign Unit 4 School District
08.2020 - 12.2020
Consulted with teachers and staff to gather information about student’s background, acculturation level, level of social skills, and academic strengths and challenges to best meet their needs.
Worked at the forefront of student support centers set up to provide a space for online learning for District 4 students during the beginning of the pandemic.
Created a training plan to empower multilingual middle school students.
Recorded over a dozen videos relating to social emotional learning for multilingual middle school students.