Fabiola Meza Gomez
Reno
Summary
Dynamic professional with extensive experience in patient access and insurance services at Nevada Surgical. Proven expertise in insurance verification and payment processing, coupled with exceptional customer service skills. Adept at problem-solving and enhancing patient satisfaction, ensuring seamless operations and fostering strong client relationships.
Overview
8
8
years of professional experience
Work History
Patient Access Representative
Nevada Surgical
Reno
06.2023 - Current
- Multitasked, handling multiple different positions, including scheduling, phone calls, insurance copay verification, medical records, referrals, etc.
- Investigated past-due services and called patients to ensure they pay their copay and collect any outstanding balances.
- Organized payments and receipts for services.
- Provided excellent customer service, with many patients requesting to speak with me for immediate problem solving, answering their questions, and scheduling.
Recruiter and Payroll Assistant
Prologistix Staffing
Reno
03.2020 - 12.2025
- Reviewing resumes and applications to identify qualified candidates.
- Conducting initial phone screens and interviews to assess candidates' qualifications and suitability for the role.
- Verifying references and conducting background checks.
- Payroll collecting and verifying timesheet data.
- Ensuring accurate and timely payment of employee wages.
- Processing and finalizing payroll hours.
Insurance Agent and Customers Services
Express Insurance
Reno
02.2018 - 12.2020
- Sells and manages insurance policies, acting as a liaison between customers and the insurance coverage they need, while also ensuring that all legal requirements are met.
- Customize insurance programs to suit individual client needs.
- Assist clients with the insurance claims process.
- Handle policy sales, renewals, and modifications.
Education
Wooster High School
Reno, NVSkills
- Insurance verification
- Patient scheduling
- Medical record management
- Payment processing
- Co-pay collection
- Customer service
Languages
English
Professional
Spanish
Professional
Timeline
Patient Access Representative
Nevada Surgical
06.2023 - Current
Recruiter and Payroll Assistant
Prologistix Staffing
03.2020 - 12.2025
Insurance Agent and Customers Services
Express Insurance
02.2018 - 12.2020
Wooster High School
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