Fabiola Pech
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
5
5
years of professional experience
Work History
Shift Leader
Panda Express
02.2022 - Current
- Enforced company policies and regulations with employees.
- Conducted performance reviews and provided staff with feedback and guidance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Completed cash and credit card transactions accurately using POS software.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Team Member
Whataburger
12.2020 - 01.2021
- Provided customer service support to ensure satisfaction
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor
- Maintained a clean and organized work area throughout shift
- Collaborated with team members to maximize productivity and efficiency
- Promoted products through effective merchandising techniques.
Volunteer
Palm Valley Animal Center
10.2018 - 01.2019
- Provided assistance to staff in the daily operations of the organization
- Followed directions from supervisors and completed tasks within appropriate timeframe
- Collaborated with others by contributing time, effort, and talent to advance needs or further missions.
Education
Manufacturing Engineering -
The University of Texas Rio Grande Valley
Edinburg, TXInterdisciplinary Studies -
South Texas College
Mcallen, TX05.2021
Skills
- Fluent in Spanish and English
- Process Improvement
- Problem-Solving
- Staff Training and Development
- Engineering Design
- Critical Thinking
- AutoCAD
- Computer Skills
- Process Management
- Manufacturing Processes
Timeline
Shift Leader
Panda Express
02.2022 - Current
Team Member
Whataburger
12.2020 - 01.2021
Volunteer
Palm Valley Animal Center
10.2018 - 01.2019
Manufacturing Engineering -
The University of Texas Rio Grande Valley
Interdisciplinary Studies -
South Texas College
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