Fabiola Plancarte
Los Angeles,CA
Summary
Diligent medical interpreter with background in clinical pharmacy operations, supporting patient care through medication management and collaborating with patients and healthcare providers. Proven ability in maintaining compliance with regulatory standards and contributing to collaborative environment to achieve team objectives and enhance patient outcomes. Demonstrated proficiency in reliability, adaptability, and results-driven approach.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clinical Pharmacy Technician
USC School of Pharmacy
06.2015 - Current
- Obtain appropriate medical and medication information from patient or patient's medical records; determine billing procedures, patient benefits and eligibility
- Outreach to patients and conduct medication reconciliation and medication therapy management services under the supervision and guidance of a clinical pharmacist
- Provide leadership and guidance to student workers and/or volunteers on pharmacy operations to successfully meet daily goals and annual adherence measures
- Contact medical providers, nurses, health educators, and other members of the interdisciplinary team to support patient care through comprehensive medication therapy management services
- Coordinate production and distribution of program materials including meeting agendas, reports, informational materials, marketing materials to present to potential partnerships
Clinical Pharmacy Technician
USC School of Pharmacy
11.2013 - 06.2015
- Served as medical interpreter during clinical encounters between Spanish- speaking patients and English- speaking providers to bridge language barrier and help improve patient health outcomes
- Outreached to patients that could benefit from disease management, medication reconciliation and medication therapy management services; submitted Patient Assistance Applications on behalf of patients
- Measured vitals, including blood pressure, blood glucose, and point of care INR; assisted patients with pill box preparation; provided education on insulin injection technique, inhaler technique, glucometer use
- Contacted patient's dispensing pharmacy regarding medications; requested refills from pharmacists when necessary; followed up with patients to ensure that they were picking up medications from pharmacy
- Answered phone calls placed to pharmacy team; reminded patients of next day appointment; rescheduled patients with missed appointments; served as liaison between patient and healthcare providers
Retail Pharmacy Technician
Wal-Mart Pharmacy
07.2013 - 04.2015
- Received written prescription or refill request and verified information was complete and accurate; maintained proper storage of medications according to storage conditions and expiration date
- Assisted customers with questions and locating items; operated cash registers to accept payment form; answered and filtered phone calls appropriately; maintained daily log of medication temperatures
- Informed supervisor of stock shortages; ordered stock of medications and supplies; received inventory orders and entered into handheld SMART system before placing on shelf
- Utilized Connexus database to enter and retrieve patient information; prepare and process prescription insurance claims; referred customers to pharmacist for medication consultation when applicable
- Contacted providers to request refills on behalf of patients; notified patients when medication was ready for pickup; checked out prescriptions from pharmacy using TaSCO system
Pharmacy Technician Extern
BELLFLOWER MEDICAL CENTER
06.2010 - 08.2010
- Completed 200 hours of on-site training in which good communication skills, computer literacy and the ability to fulfill all tasks presented were developed
- Assisted in filling medication orders with correct medication and ensuring five rights of patient safety that lead to successful drug administration
- Maintained standard operating procedure logs as part of quality assurance program to guarantee standardization of activities
- Successfully pulled and prepared medication orders that were verified by pharmacist as accurate
- Volunteered for any available task within scope of practice to receive greatest benefit of experience and become an efficient and dependable team player in the pharmacy setting
Pharmacy Technician Extern
CVS/PHARMACY
06.2009 - 08.2009
- Successfully completed 120 hours of on-site training in which great customer service was provided to patients at pick up and drop off counters
- Verified accuracy and completeness of prescription information to ensure prescription authenticity
- Accurately transcribed prescriptions to ensure doctor's orders were set forth as intended
- Continuously pulled and filled medication orders that were verified by pharmacist as correctly filled
- Took initiative in various aspects of pharmacy operations to receive best training possible and become a reliable source to organization
Education
Certificate - Language Interpretation And Translation
University of California, Los Angeles Extension
Los Angeles, CA06-2024
Associate of Arts - Pharmacy Technician
Cerritos College
Norwalk, CA12.2010
Skills
- Enforce confidentiality and HIPAA
- Advocate and serve as liaison for patients
- Knowledge of medical and legal terminology
- Zoom Video/ Phone and Microsoft Office
- Consecutive, simultaneous and sight interpretation
- Exemplary telephonic etiquette
Certification
- Certification Commission for Healthcare Interpreters, In Progress
- National Board of Certification for Medical Interpreters Certification, In Progress
- Pharmacy Technician License, California State Board of Pharmacy, 06/2026
- Pharmacy Technician Certification, Pharmacy Technician Certification Board, 09/2025
- Certificate of HIPAA Compliance, 11/2025
- Certificate of Community Health Worker, 12/2024
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clinical Pharmacy Technician
USC School of Pharmacy
06.2015 - Current
Clinical Pharmacy Technician
USC School of Pharmacy
11.2013 - 06.2015
Retail Pharmacy Technician
Wal-Mart Pharmacy
07.2013 - 04.2015
Pharmacy Technician Extern
BELLFLOWER MEDICAL CENTER
06.2010 - 08.2010
Pharmacy Technician Extern
CVS/PHARMACY
06.2009 - 08.2009
Certificate - Language Interpretation And Translation
University of California, Los Angeles Extension
Associate of Arts - Pharmacy Technician
Cerritos College
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