Summary
Overview
Work History
Education
Skills
Timeline
Generic

FABIOLA ZAVALA

Rockwall,TX

Summary

Administrative professional with experience supporting office operations, staff scheduling, customer service, and document management. Known for keeping daily workflow organized, handling client needs promptly, and maintaining clean records, accurate inventory, and welcoming front desk environments.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Gotrax
Plano, Texas
09.2025 - Current
  • Processed warranty claims and return requests through Gotrax support procedures.
  • Resolved customer questions for Gotrax electric mobility products by phone and email.
  • Guided customers through product setup, troubleshooting, and replacement part requests.

Front Desk Administrator

Tactical Gym Elite
Garland, TX
10.2024 - 09.2025
  • Coordinated staff schedules and payroll and streamlined administrative operations for smooth daily workflow.
  • Ensured cleanliness and organization of the facility to enhance member experience.
  • Managed inventory monitoring and ordering, ensuring consistent availability of supplies.
  • Designed promotional flyers and brochures, enhancing marketing efforts and community engagement.

Server

Arboldes Mexican Grill
Rockwall, TX
02.2023 - 10.2024
  • Delivered exceptional customer service, enhancing guest satisfaction.
  • Processed orders accurately and facilitated timely service.
  • Partnered with team members to enhance operational effectiveness by streamlining restaurant operations, improving workflow.

Recruiter Specialist

BM3 Staffing Agency
Carrollton, TX
01.2022 - 01.2023
  • Sourced and evaluated applicants through databases, advertisements, and referrals.
  • Screened resumes and matched candidates to job requirements.
  • Crafted and posted engaging job descriptions to attract qualified candidates.
  • Facilitated onboarding and training for new hires to ensure effective integration.

Front Desk Receptionist

Comfort Dental
Rockwall, TX
10.2020 - 12.2021
  • Managed calls, scheduled appointments, and coordinated patient visits to optimize office workflow.
  • Organized patient charts, streamlining the check-in process for improved patient experience.
  • Greeted patients, verifying insurance information to ensure accurate billing.

Education

International Business Management

Collin County Community College District
Plano, TX
05-2023

High School Diploma -

Rockwall-Heath High School
Heath, TX
01-2020

Skills

  • Warranty processing
  • Client relations
  • Office administration
  • Document management
  • Team coordination
  • Supply chain coordination
  • Marketing communication
  • Problem-solving & adaptability

Timeline

Customer Service Representative

Gotrax
09.2025 - Current

Front Desk Administrator

Tactical Gym Elite
10.2024 - 09.2025

Server

Arboldes Mexican Grill
02.2023 - 10.2024

Recruiter Specialist

BM3 Staffing Agency
01.2022 - 01.2023

Front Desk Receptionist

Comfort Dental
10.2020 - 12.2021

International Business Management

Collin County Community College District

High School Diploma -

Rockwall-Heath High School
FABIOLA ZAVALA