Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fabricio Baez

Las Vegas,NV

Summary

Motivated problem-solver with a strong aptitude for learning and excellent communication skills. Committed to collaborating effectively within teams to achieve shared goals. Eager to apply skills to any challenges.

Overview

17
17
years of professional experience

Work History

Content Moderator

Telus International
07.2020 - 09.2024
  • Responsible for quick inspection of user-generated content
  • Ensure legal compliance and safety of content uploaded onto platform
  • Memorization of perpetually evolving tags for content
  • Constantly monitor group communication for real-time updates
  • Knowledgeable in task crowd sourcing and company software.

Office Staff

Dream Therapies
10.2015 - 06.2020
  • Completed detailed work on Excel and Microsoft Word
  • Had to be knowledgeable in CPT codes and ICD-10 diagnoses codes
  • Responsible for handling insurance paperwork for clients/scheduling appointments
  • Submit authorization to insurance and client eligibility
  • Work with physicians' paperwork and confidential records
  • Assist clients in translating.

SGA/Shift Manager

Gamestop
01.2008 - 09.2015
  • Collaborate in helping sales team achieve sales goals
  • Inventory maintenance and control
  • Employee scheduling
  • Proactively sought out customers to assist sales goals
  • Liable for all advertiser marketing
  • Responsible for top customer service.

Education

Bachelor of Arts - English - English

University of Nevada Las Vegas
Las Vegas, NV
06.2016

Highschool Diploma -

Spring Valley Highschool
Las Vegas, NV
06.2008

Skills

    • Microsoft Word
    • Excel
    • PowerPoint
    • Well accustomed to public speaking
    • Fluent in Spanish in both reading and writing
    • Knowledgeable in insurance billing and records handling
      • Experienced in Customer Service
      • Extremely adaptable to ever changing procedures
      • Cultural Awareness
      • Social media knowledge
      • Content Management

Languages

Spanish
Native or Bilingual

Timeline

Content Moderator

Telus International
07.2020 - 09.2024

Office Staff

Dream Therapies
10.2015 - 06.2020

SGA/Shift Manager

Gamestop
01.2008 - 09.2015

Bachelor of Arts - English - English

University of Nevada Las Vegas

Highschool Diploma -

Spring Valley Highschool

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Fabricio Baez