Fabricio Baez
Las Vegas,NV
Summary
Motivated problem-solver with a strong aptitude for learning and excellent communication skills. Committed to collaborating effectively within teams to achieve shared goals. Eager to apply skills to any challenges.
Overview
17
17
years of professional experience
Work History
Content Moderator
Telus International
2020.07 - 2024.09
- Responsible for quick inspection of user-generated content
- Ensure legal compliance and safety of content uploaded onto platform
- Memorization of perpetually evolving tags for content
- Constantly monitor group communication for real-time updates
- Knowledgeable in task crowd sourcing and company software.
Office Staff
Dream Therapies
2015.10 - 2020.06
- Completed detailed work on Excel and Microsoft Word
- Had to be knowledgeable in CPT codes and ICD-10 diagnoses codes
- Responsible for handling insurance paperwork for clients/scheduling appointments
- Submit authorization to insurance and client eligibility
- Work with physicians' paperwork and confidential records
- Assist clients in translating.
SGA/Shift Manager
Gamestop
2008.01 - 2015.09
- Collaborate in helping sales team achieve sales goals
- Inventory maintenance and control
- Employee scheduling
- Proactively sought out customers to assist sales goals
- Liable for all advertiser marketing
- Responsible for top customer service.
Education
Bachelor of Arts - English - English
University of Nevada Las Vegas
Las Vegas, NV06.2016
Highschool Diploma -
Spring Valley Highschool
Las Vegas, NV06.2008
Skills
- Microsoft Word
- Excel
- PowerPoint
- Well accustomed to public speaking
- Fluent in Spanish in both reading and writing
- Knowledgeable in insurance billing and records handling
- Experienced in Customer Service
- Extremely adaptable to ever changing procedures
- Cultural Awareness
- Social media knowledge
- Content Management
Languages
Spanish
Native or Bilingual
Timeline
Content Moderator
Telus International
2020.07 - 2024.09
Office Staff
Dream Therapies
2015.10 - 2020.06
SGA/Shift Manager
Gamestop
2008.01 - 2015.09
Bachelor of Arts - English - English
University of Nevada Las Vegas
Highschool Diploma -
Spring Valley Highschool
Similar Profiles
Akshay KumarAkshay Kumar
Social Media Evaluator at Telus internationalSocial Media Evaluator at Telus international
Nalini VittobaneNalini Vittobane
Retail Support Advisor at Telus InternationalRetail Support Advisor at Telus International
Jennifer Rosaly Cruz AcevedoJennifer Rosaly Cruz Acevedo
Customer Service Representative Trainee at Telus InternationalCustomer Service Representative Trainee at Telus International