Fabrizzio Veliz
Daly City,CA
Summary
Dynamic and reliable leader with hands-on experience in the food service industry. Proven ability to enhance team performance, manage operations, and improve customer satisfaction. Skilled in training, inventory control, and solving organizational challenges in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Service Manager
Chipotle Mexican Grill
Millbrae, CA
04.2024 - Current
- Uphold team productivity and quality standards by establishing clear service benchmarks.
- Delegate tasks to staff, prioritizing goals for efficient workflow.
- Coordinate staff schedules to maximize coverage during peak hours.
- Complete opening, closing, and shift change functions to ensure operational standards.
- Resolve customer inquiries and complaints requiring management-level intervention.
- Demonstrate professionalism and diffuse tension in high-pressure situations.
- Provide leadership and mentoring to new employees, enhancing knowledge across company areas.
- Address customer complaints to improve satisfaction and foster loyalty.
Kitchen Manager
Chipotle Mexican Grill
Millbrae, CA
05.2023 - 02.2024
- Supervised kitchen staff to ensure compliance with food safety and sanitation standards.
- Coordinated food preparation and cooking processes to enhance service efficiency.
- Trained new employees on kitchen operations and company protocols.
- Managed inventory, including ordering and implementing stock rotation procedures.
- Conducted weekly inventories of food items stored in refrigeration units.
- Inspected equipment regularly to determine repair or replacement needs.
- Oversaw food production processes to maintain high quality at every preparation stage.
Kitchen Prep Cook
Hana Izumi Japanese Cuisine
Millbrae, CA
04.2023 - 01.2024
- Prepared raw meats, vegetables, and fruits for cooking or serving by cleaning, washing, and cutting.
- Executed head chef’s directives for recipe adjustments, portion sizes, plating techniques, and garnishing.
- Trained new cooks on standard operating procedures, safety protocols, and equipment usage.
- Operated kitchen equipment including mixers, grinders, slicers, and blenders with efficiency.
- Maintained consistent quality and accuracy when preparing identical dishes daily.
- Memorized menu items and ingredients to assist customers in selecting preferences.
Crew Member
Chipotle Mexican Grill
Millbrae, CA
10.2022 - 05.2023
- Ensured quality standards by preparing fresh ingredients for food assembly.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with orders, offering recommendations and addressing inquiries.
- Operated cash register, processing payments accurately and efficiently.
- Trained new crew members on daily operations and procedures.
- Served food promptly to enhance guest experiences.
- Completed opening and closing tasks, including workstation setup and surface cleaning.
- Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.
Education
Bachelor of Science - Architectural and Building Sciences
Universidad Privada Del Norte
Lima, Peru01.2018
High School Diploma -
Colegio Saco Oliveros
Lima, Peru01.2016
Skills
- Team leadership and supervision
- Employee training and development
- Conflict resolution and problem solving
- Inventory management and control
- Time management and scheduling
- Food safety and sanitation
- Workplace safety oversight
- Organizational skills and multitasking
- Team collaboration and communication
- Microsoft Office and administrative software
Languages
Spanish, English
Timeline
Service Manager
Chipotle Mexican Grill
04.2024 - Current
Kitchen Manager
Chipotle Mexican Grill
05.2023 - 02.2024
Kitchen Prep Cook
Hana Izumi Japanese Cuisine
04.2023 - 01.2024
Crew Member
Chipotle Mexican Grill
10.2022 - 05.2023
Bachelor of Science - Architectural and Building Sciences
Universidad Privada Del Norte
High School Diploma -
Colegio Saco Oliveros
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