Upbeat, customer-focused Sales Associate with 5 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
5
5
years of professional experience
Work History
Sales Representative
Victory Home Remodeling
Edison, NJ
09.2023 - 12.2023
Presented products and services to prospective and existing customers to meet client needs.
Demonstrated product features to align with customer needs.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Answered inquiries from prospective customers regarding features of products and services offered.
Organized client visits, presentations, product demonstrations and trade shows.
Optical Technician
Shore Family Eyecare
Manasquan, NJ
06.2023 - 08.2023
Read new patient glasses prescriptions with lensometer and noted results for treating physician.
Cleaned and performed minor maintenance on examination equipment and glasses.
Resolved customer complaints regarding product quality or service issues promptly.
Interfaced with technologists, product engineers and supervisors on updates and new test procedures, equipment and methods.
Sent patient prescriptions to pharmacies and scheduled future appointments.
Adjusted lenses to meet specifications using tools such as micrometers, calipers, and gauges.
Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
Provided guidance to customers on selecting eyewear according to their prescription requirements.
Maintained inventory records of raw materials and finished products.
Facilitated fabrication and inspection techniques to perform repairs.
Inspected ophthalmic frames for proper alignment and fit.
Optometry Coordinator
Miami Beach Community Health Center
Miami, FL
11.2020 - 06.2023
Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
Verified prescriptions written by doctors prior to filling orders.
Communicated with patients to obtain and document medical histories.
Answered phone calls from customers inquiring about services offered by the practice.
Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
Instructed patients on how to properly use contact lenses or eyeglasses.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Initiated new projects that resulted in increased productivity across all departments.
Canvasser
Hard Knock Strategies
Miami, FL
08.2020 - 11.2020
Compiled lists of potential voters through research and public records databases.
Developed and implemented canvassing strategies to generate support for a political campaign.
Identified target areas for canvassing efforts based on demographic information.
Memorized and recited sales scripts or statements prepared by employer.
Maintained an up-to-date database of all contact information collected while canvassing.
Shift Leader
Sovereign Poke Bowl Shop
Miami, FL
08.2019 - 08.2020
Set specific goals for projects to measure progress and evaluate end results.
Evaluated employee performance, delivering individualized feedback and praise.
Scheduled team members for shifts based on business needs and customer demand.
Checked orders for quality and completeness.
Oversaw quality control to identify inconsistencies and malfunctions.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Educated customers about offerings, promotions and pricing to boost sales.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Cashier
Fresco y Mas
Miami, FL
08.2018 - 11.2018
Answered customer inquiries regarding store policies and procedures.
Ensured compliance with all safety regulations within the store environment.
Processed returned merchandise by strictly following store return and exchange procedures.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions, and offered product advice.
Processed customer payments quickly and returned exact change and receipts.
Accepted cash and credit card payments, issued receipts and provided change.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Checked personal identifications during alcohol and tobacco sales.