Fadi Shabilla
El Cajon,CA
Summary
Experienced with delivering top-tier service in banquet settings. Utilizes strong organizational and multitasking abilities to ensure efficient event operations. Knowledge of maintaining excellent guest relations and adapting to dynamic environments.
Experienced and self-motivated Account Manager overseeing sales figures and new account developments. Proven track record of collaborating with sales teams to achieve goals, increase revenue gains and advance the sales cycle of the company. A strong leader with the ability to increase sales and develop strategies to retain customers.
Overview
11
11
years of professional experience
Work History
Account Manager
Reyes PMI
03.2022 - 04.2023
- Worked to support sales team and rise against competition.
- Effectively built and maintained long-lasting client relationships.
- Collaborated with sales team members to identify growth opportunities and develop strategies to seize them.
- Worked with customer service and product development departments to enhance overall customer experience.
- Communicated the progress of quarterly initiatives to internal and external stakeholders.
- Implemented client-focused solutions to enhance sales volume.
Banquets Captain
The Westen Book
01.2015 - 03.2022
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
- Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
Banquet Server
MGM Grand Detroit Casino
02.2014 - 11.2024
- Executed timely setup and teardown of banquet events, ensuring seamless guest experiences.
- Coordinated with kitchen staff to deliver food and beverage service efficiently during events.
- Trained and mentored new servers on best practices for service excellence and customer satisfaction.
- Managed inventory of dining supplies, ensuring adequate stock levels for each event.
Real estate agent
EXP
07.2021 - 07.2023
- Sell real estate owned by others.
- Compare a property with similar properties that have recently sold to determine its competitive market price.
- Act as an intermediary in negotiations between buyers and sellers over property prices and settlement details and during the closing of sales.
- Maintain knowledge of real estate law, local economies, fair housing laws, types of available mortgages, financing options, and government programs.
- Generate lists of properties for sale, their locations, descriptions, and available financing options, using computers.
- Rent properties or manage rental properties.
- Arrange for title searches of properties being sold.
- Give buyers virtual tours of properties in which they are interested, using computers.
- Review property details to ensure that environmental regulations are met.
Education
University of Baghdad
06.2007
High School Diploma - undefined
Sanaa high school
06.2005
Skills
- Effective Time Management
- Computer Skills
- Leadership
- Ability to Work Under Pressure
- Ability to Work in a Team
- Communication Skills
- Microsoft Office
- Customer Service
- Event setup and breakdown
- Banquet equipment operation
- Item promotion
- Collaboration
- Creative Problem Solving
LANGUAGES
English
Arabic
Chaldean
Timeline
Account Manager
Reyes PMI
03.2022 - 04.2023
Real estate agent
EXP
07.2021 - 07.2023
Banquets Captain
The Westen Book
01.2015 - 03.2022
Banquet Server
MGM Grand Detroit Casino
02.2014 - 11.2024
High School Diploma - undefined
Sanaa high school
University of Baghdad
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