Fadi Yousif
El Cajon,CA
Summary
Crew member offering a positive attitude and flexible schedule. Works well independently or with others as a team player. Iam a very quick learner and nothing stops me from learning and or doing anything.
Overview
9
9
years of professional experience
Work History
Uber Partner
Uber
El Cajon, CA
01.2022 - Current
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Followed company policies and procedures related to driver conduct on the road.
- Maintained valid driver's license at all times according to state regulations.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Maintained cleanliness of interior and exterior of vehicle.
Manager
jj smoke shop
San Diego, CA
01.2018 - Current
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Delivery Driver
Amazon
El Cajon, CA
07.2021 - 08.2022
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Delivered rush merchandise on tight schedules to meet customer targets.
Car Detailer
San diego Car Wash
El Cajon, CA
02.2021 - 11.2021
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Maintained detailed records of all services performed on each vehicle.
- Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
- Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
- Applied waxes to protect paint finish from weather conditions and oxidation.
- Vacuumed carpets and upholstery to remove dust and dirt particles.
- Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.
- Dried vehicles with microfiber towels after washing them.
- Polished chrome trim with a soft cloth or buffer.
- Removed tar spots, tree sap and bird droppings from exterior surfaces using special cleaning solutions.
- Shampooed carpets, floor mats and upholstery to clean stains and spills.
- Cleans engine compartment by removing grease buildup with degreaser solution.
- Restored headlights by applying special cleaning solutions that removed yellowing caused by UV exposure.
- Cleaned windows inside and out using glass cleaner solution.
- Applied protective sealant coating on painted surfaces after thorough cleaning.
- Sanitized interiors by spraying antibacterial agent onto hard surfaces such as door handles, steering wheel covers, gear shifts.
- Provided customers with information about their vehicle's condition prior to detailing work being completed.
Front Counter Lead
Panda Express
El Cajon, CA
02.2017 - 09.2018
- Resolved customer complaints in a professional manner.
- Managed inventory levels by ordering supplies as needed.
- Ensured that all transactions were completed accurately and efficiently.
- Enforced safety policies and procedures to protect employees from harm or injury.
- Supervised daily operations at the front counter, including opening and closing procedures.
- Followed up with customers regarding their inquiries or concerns.
- Participated in special projects or initiatives as requested by management.
- Provided excellent customer service to all customers at the front counter.
- Assigned tasks and delegated duties to front counter staff.
- Processed payments for products and services using various methods of payment systems.
- Monitored cashiers' performance, providing feedback and coaching as necessary.
Deli Team Leader
99 Cent Only Store
El Cajon, CA
01.2015 - 08.2015
- Organized promotional activities within the store such as tastings or special events aimed at increasing sales.
- Resolved customer complaints in a timely manner by listening attentively and providing helpful solutions.
- Performed regular inventory checks to ensure sufficient stock levels and placed orders as needed.
- Provided guidance and support to employees regarding tasks related to various aspects of food preparation.
- Monitored daily operations of the deli to ensure compliance with health regulations and safety standards.
Education
High School Diploma -
El Cajon Valley High School
El Cajon, CA06-2015
Skills
- Vehicle Maintenance
- Situational Awareness
- Route Planning
- Punctuality
- Customer Engagement
- Safe Driving
- Customer Service
- Time Management
- Video Editing
- Photography
- Digital Photography
- Calm Under Pressure
- Vehicle Inspections
- Hand and Power Tools
- Troubleshooting
Affiliations
- Photographer
- videographers
- fixing cars
- work on boats
Languages
Arabic
Professional
English
Professional
chaldean
Professional
Timeline
Uber Partner
Uber
01.2022 - Current
Delivery Driver
Amazon
07.2021 - 08.2022
Car Detailer
San diego Car Wash
02.2021 - 11.2021
Manager
jj smoke shop
01.2018 - Current
Front Counter Lead
Panda Express
02.2017 - 09.2018
Deli Team Leader
99 Cent Only Store
01.2015 - 08.2015
High School Diploma -
El Cajon Valley High School
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