Fahima Dahir
Minneapolis,MN
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Spark
Minneapolis, Mn
05.2024 - 10.2024
- Delivered packages efficiently across designated routes.
- Communicated with dispatch to confirm delivery schedules.
- Maintained accurate records of deliveries and pickups.
- Provided excellent customer service during deliveries.
- Managed time effectively to meet delivery deadlines.
- Utilized GPS systems for optimal route planning.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Caretaker
Lifesong home care LLC
Minneapolis, Mn
10.2020 - 09.2023
- Assisted clients with daily living activities and personal care needs.
- Maintained a clean and safe environment for clients' well-being.
- Communicated effectively with clients and family members about care plans.
- Developed rapport with clients to enhance their comfort and trust.
- Cleaned windows, walls, ceilings, carpets, floors, bathrooms, kitchens. using appropriate cleaning supplies.
- Maintained cleanliness of facility grounds by sweeping, mopping, vacuuming, dusting, and removing trash.
- Provided assistance to disabled persons in accordance with their individual needs.
- Performed light housekeeping duties including laundry and meal preparation.
- Coordinated with contractors and service providers for major repairs and maintenance work.
Caretaker
Joy Home Cares
Minneapolis, Mn
11.2022 - 07.2023
- Assisted clients with daily living activities and personal care needs.
- Maintained a clean and safe environment for clients' well-being.
- Communicated effectively with clients and family members about care plans.
- Kept accurate records of daily activities and client progress reports.
- Cleaned windows, walls, ceilings, carpets, floors, bathrooms, kitchens. using appropriate cleaning supplies.
- Maintained cleanliness of facility grounds by sweeping, mopping, vacuuming, dusting, and removing trash.
- Provided assistance to disabled persons in accordance with their individual needs.
- Followed established safety procedures while performing all tasks related to caretaking duties.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Inspected buildings for signs of damage or disrepair and reported any findings to management immediately.
- Greeted visitors upon arrival and directed them to their destination within the facility.
- Ensured client safety by monitoring activity levels while providing supervision during walks outside the home.
- Prepared nutritious meals according to dietary guidelines provided by dietitians or physicians.
- Monitored vital signs such as temperature, pulse and respiration rate when necessary.
- Participated in continuing education programs designed to enhance professional development skills.
- Collaborated with healthcare professionals such as nurses, therapists and doctors in order to coordinate optimal care plans for each individual client.
- Maintained daily logs of activities, meals served and medications administered.
- Responded quickly to emergency situations involving medical problems or accidents.
- Developed positive relationships with family members who may be involved in caregiving decisions.
- Provided assistance with personal hygiene, including bathing and dressing.
- Maintained a clean and safe living environment for clients.
- Monitored client health status and reported changes to healthcare professionals.
- Organized and prepared nutritious meals based on dietary requirements.
Education
Patrick Henry High School
Minneapolis , MnSkills
- Effective communication
- Customer service
- Time management
- Team collaboration
Languages
Somali
Native/ Bilingual
A1
Timeline
Delivery Driver
Spark
05.2024 - 10.2024
Caretaker
Joy Home Cares
11.2022 - 07.2023
Caretaker
Lifesong home care LLC
10.2020 - 09.2023
Patrick Henry High School