Aline Ngendababanykwa
Arlington,Texas
Summary
Proven Tax Preparer at Pro Tax Refunds, adept in income tax preparation and fostering client trust through exceptional organization and communication skills. Achieved increased client satisfaction by leveraging tax law knowledge and meticulous financial management. Demonstrated leadership in high-pressure environments, ensuring accuracy and confidentiality in all client dealings.
Overview
12
12
years of professional experience
Work History
Tax Preparer
Pro Tax Refunds
01.2022 - Current
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Educated clients on tax planning strategies, helping them save money in future years.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Reduced errors through meticulous review of financial documents and double-checking calculations.
Production Line Leader
JCPenney
07.2016 - 12.2022
- Followed good manufacturing processes (GMPs).
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
- Prioritized employee safety to reduce incidents.
- Set up machining, performed required maintenance and made adjustments to machines.
- Completed logs and reports to document detailed information on production, spoilage, and departmental maintenance needs.
- Resolved conflicts among team members professionally, helping maintain a positive working atmosphere conducive to productivity enhancement efforts.
- Inspected products on specific cycle depending on complexity level or design for production.
- Completed job cards correctly and on time.
Phone Repair Technician
GENCO
05.2013 - 07.2016
- Maintained detailed records of all completed repairs, helping identify patterns in device malfunctions over time.
- Maintained a well-organized workspace, ensuring all tools and parts were readily available for efficient repairs.
- Assisted customers with setting up newly repaired devices, ensuring proper functionality before leaving the store.
- Collaborated with team members to troubleshoot complex issues, resulting in successful resolutions.
- Conducted thorough quality control checks after each repair to guarantee optimal performance of devices.
Education
Associate In Electronics Engineering Technology -
T CC
Fort Worth, TX05.2019
Skills
- Organization skills
- Document preparation
- Income tax preparation
- Local, state, and federal tax returns
- Bookkeeping
- Tax return preparation
- Data gathering
- Verbal/written communication
- Tax law knowledge
- Financial management
- Tax audit procedures
Languages
Swahili
Native or Bilingual
Timeline
Tax Preparer
Pro Tax Refunds
01.2022 - Current
Production Line Leader
JCPenney
07.2016 - 12.2022
Phone Repair Technician
GENCO
05.2013 - 07.2016
Associate In Electronics Engineering Technology -
T CC
Similar Profiles
Stacy Sorrell MooreStacy Sorrell Moore
Owner/Manager at Rapid Refunds Tax ServiceOwner/Manager at Rapid Refunds Tax Service
LaRita MigginsLaRita Miggins
Tax Compliance Officer at No Limit Tax RefundsTax Compliance Officer at No Limit Tax Refunds
Andreea Elena ButnaruAndreea Elena Butnaru
General bookkeeper /Payroll at Pro Tax Plus SittingbourneGeneral bookkeeper /Payroll at Pro Tax Plus Sittingbourne