Summary
Overview
Work History
Education
Skills
Timeline
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Faint Adams

Wesley Chapel,FL

Summary

Energetic Medicare Sales Representative with comprehensive knowledge of Medicare Parts A, B and D plans. Offering almost 3 years of experience selling individual health plan products and services. Goal-oriented and motivated professional commended for achieving consistent high sales performance. Excellent communication, multitasking and time management abilities.

Overview

10
10
years of professional experience

Work History

Medicare Sales Agent

Healthinsurance.com
Tampa, FL
07.2021 - Current
  • Maintained an up-to-date database of customer information including contact details and purchase history.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Contacted new and existing customers to outline benefits of products.
  • Reviewed monthly performance against targets set by management team.

Financial Analyst

Metlife
Tampa, FL
09.2018 - 01.2020
  • Researched complex cases involving annuities for effective resolution or referral to appropriate personnel.
  • Leveraged industry trends to shape solutions and approaches.
  • Achieved cost-savings by developing functional solutions to problems.
  • Understood and followed oral and written directions.
  • Worked with cross-functional teams to achieve goals.

Sr. Admissions Advisor

Ultimate Medical Academy Online
Tampa, FL
02.2014 - 05.2018
  • Assisted students in understanding academic application processes, admissions requirements and financial aid options.
  • Responded to requests for information about admissions enrollment process.
  • Received incoming calls from potential students and provided detailed information about institution.
  • Thoroughly reviewed admissions applications and evaluated credentials to approve students for enrollment.
  • Provided counseling support to help prospective students identify career paths best suited for their goals.
  • Stayed up to date on school policies and diverse program requirements.
  • Advised students on financial aid options such as loans, grants, scholarships and work-study programs.
  • Maintained updated knowledge through continuing education and advanced training.

Education

High School Diploma -

Crisp County High School
Cordele, GA
05.2005

Pasco-Hernando State College
New Port Richey, FL

Skills

  • Lead Conversion
  • Eligibility Determination
  • Community Engagement
  • Account Management
  • Policyholder Communication
  • Service Marketing
  • Client Prospecting
  • Customer Engagement
  • HIPAA Compliance
  • Quality Assurance Requirements
  • Insurance Policy Sales
  • Customer Account Review
  • Persuasive Negotiation
  • Health Insurance Sales
  • Insurance Sales Strategy

Timeline

Medicare Sales Agent

Healthinsurance.com
07.2021 - Current

Financial Analyst

Metlife
09.2018 - 01.2020

Sr. Admissions Advisor

Ultimate Medical Academy Online
02.2014 - 05.2018

High School Diploma -

Crisp County High School

Pasco-Hernando State College

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Faint Adams