David Wright
Orangevale,CA
Summary
Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Advanced at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities. Enthusiastic with 3+ years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-driven accomplished in bringing in new customers and maximizing revenue. Persuasive communicator with personable style. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Sacramento/Roseville rental market for properties and impressive financial management skills. Expert user of Entrata, E-Site, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medicare Sales Agent
Ehealthinsurance
06.2022 - 08.2023
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Calculated premiums and established payment methods for sales.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Monitored customer feedback and identified areas of improvement.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Was a 10 top performing agent as a rookie agent in the industry.
- Converted at 24% when the average industry close rate is 12%-13% in the medicare industry.
- The youngest market benefit advisor in the company due performance record.
- Evaluated competitors' products and services to gain competitive advantage.
Leasing Consultant
JRK Property Holdings
03.2019 - 05.2022
- Leased apartments and presented the communities to potential future residents at Montage Apartments as well as at the corporate level.
- Traveled on numerous occasions to help manage and assist at properties across the US.
- This has made me very organized and precise with decision making.
- Managed and trained new/current leasing staffs' across the country.
- Detailed application requirements and answered questions from prospective tenants.
- Contacted and followed up with tenants on renewal notices.
- Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication via phone, email and in person.
- Traffic to lease ratio was 7/10.
- Converted regularly between 70%-80% on leases.
- Averaged 15 leases a month for 3+ years.
- Multiple 19 lease months.
- Traveled frequently for the company to under performing properties to raise leasing to company standard.
Bartender/ Bar Back
Lions Gate Hotel and Conference
02.2016 - 01.2019
- Maintained detailed inventory of bar supplies and stocked work areas.
- Participated in coordinating and setting up large events
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Bachelor of Science - Cyber Security
Western Governors University
Salt Lake City, UT07.2027
Associate of Science - Psychology
Yuba College
Marysville, CA05.2016
Skills
- Excellent customer service skills
- Work great with a team/leading a team Work great with people as well independently if needed
- Self motivated, dedicated and driven Very quick learner and eager to learn and grow
- Proficient in microsoft word, outlook and excel
- Relationship Building
- Clear Communication
- Creative Problem-Solving
- Dispute Handling
- Decision Making
- Administrative Support
- Group Presentations
- Enrollment Requirements
- Information Updates
- Lead Conversion
- Enrollment Processing
- Eligibility Determination
- Community Engagement
- HIPAA Compliance
- Consumer Segmentation
- Customer Billing
- Sales Reporting
- Service Marketing
- Lead Development
- Clientele Development
- Direct Marketing
Certification
Google Coursera IT Support Certification.
March 2023.
Timeline
Medicare Sales Agent
Ehealthinsurance
06.2022 - 08.2023
Leasing Consultant
JRK Property Holdings
03.2019 - 05.2022
Bartender/ Bar Back
Lions Gate Hotel and Conference
02.2016 - 01.2019
Bachelor of Science - Cyber Security
Western Governors University
Associate of Science - Psychology
Yuba College