Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Nixaliz Perez

Davenport,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Medicare Sales Agent

Selectquote Insurance
Kansas City, Kansas
08.2021 - 07.2025
  • Assisted clients in selecting appropriate Medicare plans based on needs.
  • Collaborated with team members to streamline sales processes and improve service.
  • Developed strong relationships with clients to enhance retention and satisfaction.
  • Resolved customer complaints quickly and professionally.
  • Maintained accurate records of sales activities and customer interactions.
  • Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
  • Developed and implemented sales strategies to increase Medicare enrollment.

Laboratory Assistant

OneBlood
Orlando, Florida
09.2017 - 05.2021
  • Prepared blood samples for testing and analysis procedures.
  • Conducted routine quality control checks on lab supplies.
  • Organised and labelled specimens for efficient processing.
  • Prepared samples for analysis by following standard laboratory procedures.
  • Followed safety protocols while working with hazardous materials or chemicals in the lab.
  • Cleaned, maintained and calibrated laboratory and field equipment to ensure continuous accuracy and functionality.
  • Conducted quality control checks on products to ensure accuracy of results.
  • Prepared specimens and forms for transport to outside laboratories.

Quality Assurance Specialist

Immunotek Bio Centers
Kissimmee, Florida
06.2015 - 08.2017
  • Conducted quality inspections on biological materials and products.
  • Trained staff on quality assurance protocols and best practices.
  • Documented findings in detailed reports for management review.
  • Assisted in developing training materials related to quality assurance topics.
  • Participated in supplier evaluation activities including audits, assessments, evaluations.
  • Maintained lab cleanliness and safety standards.

Concierge Agent

Tempus Resorts International
Kissimmee, Florida
05.2004 - 02.2015
  • Coordinated reservations for dining, activities, and transportation services.
  • Managed guest check-in and check-out processes efficiently.
  • Maintained knowledge of property amenities and local attractions.
  • Developed relationships with vendors to secure services for guests.
  • Assisted guests with reservations for tours and transportation.
  • Participated in team meetings and training sessions on a regular basis.
  • Created itineraries to provide clients with a customised travel experience.

Education

High School Diploma -

Colonial High
Orlando, FL
05-1996

Skills

  • Relationship building
  • Effective communication
  • Up selling and cross selling
  • Hospitality and accommodation
  • Exceptional customer service
  • Listening skills
  • Excellent people skills
  • Data entry
  • Excellent lab practices
  • Supplier audits
  • Positive and professional

Certification

Health License

Languages

Spanish
Professional
English
Professional

References

References available upon request.

Timeline

Medicare Sales Agent

Selectquote Insurance
08.2021 - 07.2025

Laboratory Assistant

OneBlood
09.2017 - 05.2021

Quality Assurance Specialist

Immunotek Bio Centers
06.2015 - 08.2017

Concierge Agent

Tempus Resorts International
05.2004 - 02.2015

High School Diploma -

Colonial High

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