Faisal Hakeem
Senior Technical Product Owner (Agile CSPO®)
Austin,TX
Summary
Senior Technical Product Owner (Agile CSPO®)
- 14+ years experience in launching web and mobile apps from scratch
- Full software development life cycle management, from Product design/roadmap, to front-end dev & UI/UX, through to post launch support.
- Experienced in leading cross-functional teams.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technical Product Owner (Consultant)
T-Mobile
Bellevue, Washington
11.2023 - Current
- Launched the redesigned T-Mobile mobile app (T Life), reaching 100M+ users.
- Led development and launch of flagship app features (Upgrade, Add A Line).
- Delivered improved customer engagement and higher CTR by 14%
Technical Product Owner
Verra Mobility
Mesa, Arizona
09.2022 - Current
- Facilitated collaboration between product and business teams, ensuring clear, actionable feature requirements.
- Established process for prioritizing and executing feature enhancements while maintaining relationships with all stakeholders, including Marketing, CX, App support, IT, and Business Executives.
- Improved company Security Scorecard from 65 to 80 by prioritizing security measures in product development.
Product Development Manager
WASM Weather Inc
San Francisco, California
01.2021 - 06.2022
- Launched 3 new products by orchestrating and overseeing their development, from concept design, front-end development, to product roadmap, RESTful API development, feature definitions, and technical support.
- Conducted product demonstrations and presentations, and promoted features to clients, investors, and business stakeholders.
- Increased yearly active user base from ~90K to 350K in 1 year.
Technical Product Owner & Mobile Team Lead
Abwaab Inc
Remote, Indiana
03.2020 - 03.2022
- Led planning, development, and launch of all company mobile apps (iOS, Android, and Huawei) from start to finish, including research, UI/UX design, development, and post-launch support.
- Increased app users from 50K to +1M in less than 1 year.
Head of Product Development
United Electronics Co.
Dubai, UAE
09.2017 - 01.2021
- Redesigned website UX using Next.js, improving customer experience and reducing bounce rates.
- Implemented cloud-based ERP system, increasing supply chain efficiency and server output by 17%.
Co Founder & Head of Product
Audiogram (Acquired)
Amman, Jordan
08.2016 - 09.2017
- Spearheaded product lifecycle and app design, including defining front-end web development frameworks, UI/UX wireframes, branding, and product strategies, resulting in a successful product launch.
- Conducted product demonstrations and effectively communicated product features to clients, resulting in increased sales and revenue.
- Monitored user feedback and analytics, enabling the team to improve product functionality and user experience.
Interactive Media Content Coordinator
Apple
Cupertino, California
02.2015 - 06.2016
- Managed and released Apple product launch video content and media marketing materials worldwide, including front-end designs and copy for Apple Stores and Apple.com.
- Aided in design, testing, and development of internal CMS used to manage worldwide product releases.
- Consulted on all Arabic content before its release, due to infamous RTL issues with Arabic language on web.
Product & Technology Evangelist
FatFractal
San Francisco, California
11.2012 - 02.2015
- Promoted BaaS products to other developers and encouraged them to experiment with and use it, resulting in a strong community of developers promoting services to other developers using word of mouth.
- Acted as a spokesperson, mediator, and translator between the company and its technical staff and outside developers, leading to effective communication and a collaborative work environment.
Product Development & Data Analytics
Atbaki (formerly Zaytouneh Media Productions)
Dubai, UAE
09.2010 - 09.2012
- Launched Android, Samsung TV and Web media application for cooking videos
- Designed and led development of mobile applications including wireframes, UI/UX and front end development.
- Monitored user journey on website and utilized analytics to suggest design and feature changes, resulting in positive user experience.
- Managed all CPC ad campaigns on social media, resulting in increased website traffic and conversions.
Education
Bachelor of Arts - Business Management & Consumer Studies
Manchester Metropolitan University
England, United Kingdom 08.2007 - 06.2011
Skills
Agile Methodology (Scrum, SAFe)
API Management (Postman, Swagger)
Frontend Development & UI/UX
Cross-functional team leadership
Product QA & Post launch support
User Story Creation
Product Backlog Management
Technical Expertise
PII Data (Privacy Compliance)
Security & Web Compliance
Certification
Certified Scrum Product Owner (CSPO®)
Timeline
Certified Scrum Product Owner (CSPO®)
02-2024
Technical Product Owner (Consultant)
T-Mobile
11.2023 - Current
Technical Product Owner
Verra Mobility
09.2022 - Current
Product Development Manager
WASM Weather Inc
01.2021 - 06.2022
Technical Product Owner & Mobile Team Lead
Abwaab Inc
03.2020 - 03.2022
Head of Product Development
United Electronics Co.
09.2017 - 01.2021
Co Founder & Head of Product
Audiogram (Acquired)
08.2016 - 09.2017
Interactive Media Content Coordinator
Apple
02.2015 - 06.2016
Product & Technology Evangelist
FatFractal
11.2012 - 02.2015
Product Development & Data Analytics
Atbaki (formerly Zaytouneh Media Productions)
09.2010 - 09.2012
Bachelor of Arts - Business Management & Consumer Studies
Manchester Metropolitan University
08.2007 - 06.2011