Faisal Ali Baig Mirza
Atlanta,Georgia
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Associate
Unique Wholesale Distributors
Norcross, Georgia
01.2024 - Current
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Bagged or packaged purchases and wrapped gifts.
- Improved customer service feedback scores through outstanding service.
- Addressed customer complaints in a professional manner.
- Handled returns and exchanges according to company policies.
Store Associate
capital wholesale
Norcross, Georgia
06.2022 - 12.2023
- Organized promotional displays throughout the store in accordance with corporate guidelines.
- Bagged or packaged purchases and wrapped gifts.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Organized store by returning merchandise to proper areas and restocked displays.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Improved customer service feedback scores through outstanding service.
- Performed daily opening and closing procedures for store operation.
- Addressed customer complaints in a professional manner.
- Maintained records related to sales for store management.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Answered questions about current promotions and resolved issues according to store policies.
- Handled returns and exchanges according to company policies.
Education
Master of Science - Information Technology
Lindsey Wilson College
Columbia, KY04-2024
Skills
- Return processing
- Product display
- Organizational skills development
- Visual merchandising
- Effective communication
- Product merchandising
- Customer service
- Inventory control
- Adherence to store policies
- Product knowledge expertise
Certification
- Digital Marketing
- Advanced Excel
Timeline
Store Associate
Unique Wholesale Distributors
01.2024 - Current
Store Associate
capital wholesale
06.2022 - 12.2023
- Digital Marketing
- Advanced Excel
Master of Science - Information Technology
Lindsey Wilson College