Gary Lawson

• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Answered questions about store policies and addressed customer concerns.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Maintained tidy and organized store to comply with cleanliness standards.
• Developed strong rapport with customers and created positive impression of business.
• Managed efficient cash register operations.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Listened to customer needs and desires to identify and recommend optimal products.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Monitored customers for signs of security concerns and escalated issues to management.
• Recommended complementary purchases to customers, increasing revenue.
• Performed cash, card, and check transactions to complete customer purchases.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Prioritized helping customers over completing other routine tasks in store.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Created inviting environment for customers by maintaining store organization and cleanliness.

Sold Vacation Packages for Timeshare Tours.

Multiple sales and attendance awards

Sold internet, phone service, VoIP systems, Cellular devices to new and current AT&T Business Customers.

Inbound/outbound telemarketing of telephone, internet and mobility devices.

Sold internet, phone service, VoIP systems, Cellular devices and Direct TV services to new and current AT&T Business Customers.