FAITH ALLEN
Business & Health Service Administration
Asheville,NC
Summary
Patient-focused behavioral health technician whom offers strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances. Excellent communications and patient management skills leading to desirable results. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of job description and training in various ways..Motivated to learn, grow and excel in my profession, as required by my employer.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Behavioral Health Technician
Mission Hospital Regional Medical Center
ASHEVILLE, North Carolina
03.2022 - Current
- Completed documentation for every incident and forwarded to correct personnel for review.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Under the direction of the licensed nurse, the BHT I is responsible to provide care to
Fulfillment Associate
Target
Asheville, NC
10.2021 - Current
- Followed procedures at all times for personal and team safety.
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
Court Advocate
Court Advocate, Helpmate
Asheville, North Carolina
06.2021 - 08.2021
- Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Conducted pre-screening activities to determine eligibility for supportive services.
- Accompanied clients/ victims to court to clarify processes and procedures.
- Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems.
Delivery Driver
Amazon
Mills River, NC
09.2020 - 06.2021
- Completed on-time deliveries by choosing best and most efficient routes within 60 mile radius
- Delivered 100-200 packages to customer doorsteps and business offices.
Crisis Worker
Caiyalynn Burrell Child Crisis Center
Asheville, North Carolina
06.2016 - 09.2018
- Used the skills and training given by, Family Preservation and Daymark Recovery Center such as active listening and collaborative problem-solving daily to connect with minors and address their reason for admission
- Performed verbal and physical de-escalation between youth using North Carolina Intervention to resolve crises with peers or cause harm to one's self
- Documented all client interactions and interventions wit consistency of 5, 15, and 30 minutes and 1hr checks
- Supported clients in developing coping skills
- Documented risk to each client and context of concerns
Assistant Director Support Professional Supervisor
Liberty Corner Enterprise
Asheville, North Carolina
07.2013 - 04.2018
- Direct day-to-day administrative and operational functions for , providing guidance in 6 bedroom group home and 8 one on one leadership to over 15 employees across more than 2 departments
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability
- Collaborated with Deptartment of Health and Human Services, Parks and Recreation, Health and Wellness to achieve less dependency and improve activities of daily living of people of mental and physical developmental dissabilities
- Improved operations through consistent hard work, dedication and monthly and monthly supervisions
- Received a promotion to A Para- Professional Assistant
- This position improved operations through consistent hard work and dedication.
Education
BBA - Business Administration And Health Service Admin
Strayer University
08.2016 - 08.2020
Associate of Applied Science - Criminal Justice
Asheville Buncombe Technical Community College
High School Diploma -
Asheville High School
Asheville, NC 04.1995 - 06.1996
Skills
Training and mentoringundefined
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10-12 staff members.
- Achieved certificates through jobs introducing training software for the position I was hired for.
Certification
Certified Med Technician
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
CPR/BLS
10-2022
Certified Phlebotomist
08-2022
Behavioral Health Technician
Mission Hospital Regional Medical Center
03.2022 - Current
Fulfillment Associate
Target
10.2021 - Current
Court Advocate
Court Advocate, Helpmate
06.2021 - 08.2021
Delivery Driver
Amazon
09.2020 - 06.2021
BBA - Business Administration And Health Service Admin
Strayer University
08.2016 - 08.2020
Crisis Worker
Caiyalynn Burrell Child Crisis Center
06.2016 - 09.2018
Assistant Director Support Professional Supervisor
Liberty Corner Enterprise
07.2013 - 04.2018
Certified Med Technician
10-2004
High School Diploma -
Asheville High School
04.1995 - 06.1996
Associate of Applied Science - Criminal Justice
Asheville Buncombe Technical Community College
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