Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Faith Beamer

Lake Oswego

Summary

Dynamic and results-driven Associate Optician with a proven track record at Americas Best Contacts And Eyeglasses. Expert in optical dispensing and customer service, enhancing client satisfaction through effective upselling and personalized consultations. Recognized for increasing store revenue and fostering strong client relationships, ensuring repeat business and loyalty. Bilingual with exceptional problem-solving skills.

Overview

3
3
years of professional experience

Work History

Associate Optician

Americas Best Contacts And Eyeclasses
10.2024 - Current
  • Supported customers in selecting appropriate frames based on style and prescription needs.
  • Assisted in fitting and adjusting eyewear to enhance customer satisfaction.
  • Increased average transaction value by effectively cross-selling accessories such as lens cleaners, cases, or specialty lenses when appropriate.
  • Managed appointment scheduling efficiently, balancing patient flow throughout the day while minimizing wait times for prompt service delivery.
  • Handled difficult customer interactions professionally, resolving issues in a timely manner to maintain client satisfaction.
  • Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
  • Maintained cleanliness and organization of sales floor to support operational efficiency.
  • Processed insurance claims accurately and promptly, minimizing wait times for customers.
  • Maintained accurate patient records in compliance with HIPAA regulations, ensuring confidentiality and data security.
  • Developed rapport with clients, resulting in repeat business and positive word-of-mouth referrals.
  • Promoted company loyalty program benefits to encourage repeat business from satisfied clients.
  • Answered telephone calls to schedule eye exams and answer pre-screening questions or inquiries.
  • Increased store revenue through effective sales techniques and product knowledge.

Hairstylist

Ulta Salon
06.2022 - 10.2024
  • Provided personalized hair consultations to determine client preferences and styles.
  • Executed various hairstyling techniques, including cutting, coloring, and styling for diverse hair types.
  • Maintained cleanliness and organization of workstations to ensure a safe environment for clients.
  • Assisted in managing salon inventory by restocking supplies and tools as needed.
  • Built strong client relationships through effective communication and service delivery.
  • Educated customers on products to maximize benefits.
  • Resolved guest complaints about service or style.

Sales Associate

Ulta
06.2022 - 10.2024
  • Engaged customers by providing product knowledge and tailored recommendations.
  • Processed transactions efficiently using point-of-sale systems to ensure accuracy.
  • Maintained visual merchandising standards to enhance store presentation and appeal.
  • Assisted in inventory management by restocking shelves and conducting stock audits.
  • Collaborated with team members to achieve sales goals and improve customer satisfaction.

Education

High School Diploma -

5280 High School
Denver, CO
05-2022

Skills

  • Optical measurements
  • Frame repair
  • Optical dispensing
  • Insurance billing
  • Prescription interpretation
  • Visual acuity testing
  • Bilingual
  • Customer service
  • Retail sales
  • Product upselling
  • Problem-solving
  • Attention to detail

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Associate Optician

Americas Best Contacts And Eyeclasses
10.2024 - Current

Hairstylist

Ulta Salon
06.2022 - 10.2024

Sales Associate

Ulta
06.2022 - 10.2024

High School Diploma -

5280 High School

Similar Profiles

CREATE PROFILE