Faith Brown
El Paso
Summary
Dynamic Assistant Manager at Wendy's Restaurant with proven expertise in team leadership and customer service. Successfully enhanced sales through strategic merchandising and effective promotions. Demonstrated strong decision-making skills by analyzing sales data to optimize inventory and improve profitability. Committed to fostering a positive work environment while mentoring staff for professional growth.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Wendys Restaurant
02.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Education
High School Diploma - Business
Andress High School
El Paso, TX07.2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Wendys Restaurant
02.2023 - Current
High School Diploma - Business
Andress High School
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