Faith Buschardt
Wharton
Summary
Administrative professional with extensive experience in event coordination, client relations, and operational support. Skilled in managing logistics for luxury events, enhancing customer experiences, and optimizing vendor communications. Strong organizational abilities and attention to detail contribute to successful project outcomes and efficient work environments.
Overview
10
10
years of professional experience
Work History
Lead Customer Service Representative & Event Coordinator
Corporate Catering Concierge
Houston
01.2023 - 01.2026
- Coordinated luxury corporate events and special gatherings for groups of over 300 guests, overseeing logistics, vendor management, rentals, timelines, and quality control to ensure seamless event execution.
- Consistently praised at every quarterly performance review for producing the most precise work, high attention to detail, and least amount of order errors on the team resulting in successful events, client retainment, and no extra company costs.
- Managed client relationships and coordinated high-touch catering services for corporate clients in healthcare, universities, energy, pharmaceutical, entertainment, and production sectors, ensuring tailored experiences that met specific client needs.
- Communicated with vendors, clients, and internal teams to ensure successful event execution and resolve issues quickly.
- Created detailed proposals and processed orders while managing client requests, ensuring accuracy and delivering exceptional service standards that enhanced client satisfaction.
- Assisted with scheduling, special projects, client gifts, and event preparation requiring strong organization and attention to detail.
- Maintained client records, CRM information, reports, and documentation to support account management.
- Managed multiple deadlines independently while adapting to changing priorities and occasional evening/weekend responsibilities.
Restaurant Communications Coordinator
Corporate Catering Concierge
Houston
01.2022 - 01.2023
- Managed daily communications through the company’s primary inbox, responding to client and vendor inquiries with professionalism and accuracy.
- Coordinated order confirmations, scheduling details, and catering logistics to enhance service delivery and client satisfaction.
- Maintained vendor relationships while updating contact information, menus, pricing, and operational notes to support seamless operations.
- Organized documentation, confirmations, and records to streamline daily operations and improve access to information.
- Assisted with administrative tasks including reporting, data tracking, and internal communications.
Receptionist
Aston Martin Houston
Houston
10.2020 - 01.2022
- Acted as the first point of contact for clients, guests, and vendors, providing professional service in a luxury automotive environment.
- Managed a multi-line phone system handling 100+ daily calls, screened inquiries, and directed communication appropriately.
- Organized and scheduled appointments to ensure efficient time management for leadership. and supported daily calendars for management and sales teams.
- Processed customer payments with accuracy and confidentiality, handling transactions exceeding $50,000 efficiently.
- Arranged executive travel accommodations and provided administrative support to leadership, ensuring seamless operations.
- Coordinated upscale customer events, managing vendor communication, planning, and logistics to enhance client experience.
- Maintained office inventory, supplies, records, filing systems, and organized workspaces.
- Developed and created targeted promotional email campaigns to boost client engagement and retention. email campaigns using Mailchimp.
Laboratory Technician / Chemical Analyst – Harvest Sample Program
Itasca Grain Cooperative
Itasca
01.2018 - 01.2019
- Prepared, analyzed, and documented agricultural crop samples in a state-certified laboratory environment.
- Maintained accurate records, technical logs, and analytical data to ensure compliance and traceability.
- Entered and organized testing results in spreadsheets and reporting systems to facilitate data analysis and reporting.
- Supported quality control procedures by ensuring strict adherence to accuracy and documentation standards.
Agriculture Bull Handling & Collection Specialist
Integrated Breeders Service
Hearne
01.2016 - 01.2017
- Facilitated daily operations of high-value breeding bulls, ensuring optimal livestock care and effective reproductive services.
- Assisted with artificial insemination procedures and maintained strict adherence to biosecurity and safety protocols.
- Collaborated effectively with colleagues to enhance team productivity in livestock operations. in outdoor environments while safely handling and managing cattle.
- Streamlined frozen semen inventory and documentation processes for genetics operations, enhancing record accuracy and accessibility.
- Collaborated with production management and facilities teams on livestock operations, maintaining equipment and facility standards.
Education
Animal Science Coursework -
Blinn College
Bryan, TX01-2018
High School Diploma -
Foster High School
Richmond, TX05-2016
Skills
- Event logistics
- Event Site Management
- Event Budget Management
- Client relations
- Vendor Coordination
- Travel planning
- Schedule management
- Office management
- Executive Assistant Support
- Reception & Front Office Operations
- Microsoft Office
- Google Workspace
- Mailchimp Marketing
- Data entry
- Professional communication
- Inventory management
Leadership Experience
- FFA Chapter Secretary Officer for a chapter of 500+ students.
- Competed in livestock projects, animal science activities, public speaking, and showmanship.
- Coursework included Agricultural Science, Animal Science, Computer Applications, Biology, Economics, and English.
Timeline
Lead Customer Service Representative & Event Coordinator
Corporate Catering Concierge
01.2023 - 01.2026
Restaurant Communications Coordinator
Corporate Catering Concierge
01.2022 - 01.2023
Receptionist
Aston Martin Houston
10.2020 - 01.2022
Laboratory Technician / Chemical Analyst – Harvest Sample Program
Itasca Grain Cooperative
01.2018 - 01.2019
Agriculture Bull Handling & Collection Specialist
Integrated Breeders Service
01.2016 - 01.2017
Animal Science Coursework -
Blinn College
High School Diploma -
Foster High School