Enhanced office operations through strategic reorganization of filing systems and optimization of workflows, fostering improved morale and accelerating data processing efficiency across administrative functions
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Police Administrative Aide
New York City Police Department
11.2022 - Current
Supervise and Correct Citytime timesheets daily for proper payments to human resources, custodial and maintenance personnel.
Assist in managing Central Personnel Resources System which contains all pertinent personnel data of all Department employees.
Assist in overseeing Citywide roll call for human resources, custodial and maintenance employees throughout NYPD.
Enter or Make notifications for Command Disciplines and Training for humane resources, custodial and maintenance workers.
Supervise Call center for Citywide custodial and maintenance workers throughout NYPD.
Police Administrative Aide
New York City Police Department
05.2017 - 12.2022
Help conduct new hiring’s/reinstatements for all titles in New York City Police Department.
Collect information from source documents and verify if information for new hire is correct and current, quality control.
Perform a variety of secretarial, clerical and/or public relations duties for the staff of Police Department or specialized work unit.
Collect and generate data on crime in the community to assist the supervisor with projects.
Prepare routine reports such at Mv-104, Omniform, Aided, and Domestic Violence reports etc.
Maintain logs and tracking systems for incoming and outgoing correspondence for projects’ schedules.
Type and distribute letters, reports and memoranda, including materials of a confidential nature; compose letters requesting or providing information concerning routine matters independently or from oral or written instructions; take notes quickly and accurately.
Provide staff support and administrative assistance to boards and committees; prepare and distribute agenda packets, correspondence and related documents for committees and task forces; attend meetings, take notes.
Communicate to Outside Departments such as Department of Transportation, Legal Bureau, 311, central (911) and or Provide information on City codes, regulations, procedures, systems and issues to other staff and the public in the assigned functional area.
Operate computer software to establish, edit and maintain documents for confidential Departmental Archives.
Field inbound calls from public regarding complaints and concerns or Department related business.
Stay abreast of neighborhood events and vendors.
076 Precinct, Personnel Data Unit/Human Resources
Manager on Duty/Sales Professional
Mattress Firm/Sleepys, Inc.
09.2015 - 05.2017
Responsible for opening and closing a range of stores throughout Brooklyn.
Micro manage each individual store for hours operated.
Field inbound calls from customers regarding purchases, complaints and returns.
Manage recertification for staff.
Stay abreast of new product information with companies vendors.
Reach out to open orders and confirm credit or cash deposit.
Finalize sales and report confirmation of sales to management.
Handle large amounts of cash on a regular basis.
Personally deposit the store’s daily revenue into company account.
Maintain sanitation of the store.
Education
PHI THETA KAPPA HONOR S.T.E.M SOCIETY - undefined
Borough of Manhattan Community College
07.2022
Associates of Social Science (HONORS) - undefined
Kings Borough Community College
01.2012
High School Diploma - undefined
East New York Family Academy High School
05.2009
Skills
Management and evaluation skills
Timekeeping and performance audits
Desktop application expertise
Remote support services
Productivity tools knowledge
Digital communication abilities
Certification
Equity and Inclusion Certificate: Department of Administrative Services
Supervisory Training and Certification: New York City Police Department
Senior Police Administrative Aide (promotion) at New York City Police DepartmentSenior Police Administrative Aide (promotion) at New York City Police Department