Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Doney

Gallatin,TN

Summary

Detail-oriented and dependable professional with strong customer service and payment management experience. Skilled in retail operations, freight handling, and remote account management. Experienced in managing client accounts, processing payments, and coordinating with collections agencies. Strong communication skills with typing speed of 60+ WPM and a growing background in computer programming.

Overview

5
5
years of professional experience

Work History

Account Specialist (Remote)

Med Advantage Advisors
Gallatin, TN
12.2024 - Current
  • Manage current and past-due client payments
  • Coordinate daily with collections agencies
  • Set up and manage annual payment plans
  • Assist clients with Medicare plan changes
  • Ensure clients receive full benefit eligibility
  • Maintain accurate client records and documentation
  • Type 60+ WPM while handling detailed account updates

Team Member

Tractor Supply Company
Gallatin, TN
08.2024 - 12.2024
  • Stocked shelves with freight and inventory shipments
  • Distributed and stocked animal feed
  • Performed store recovery and restocking from overstock areas
  • Ensured sale ads were filled and properly displayed
  • Maintained clean, organized aisles

Grocery Clerk

Publix
Gallatin, TN
06.2021 - 06.2023
  • Stocked shelves and rotated inventory
  • Provided product samples to customers
  • Ensured promotional ads were fully stocked
  • Maintained visually appealing and organized displays
  • Delivered strong customer service support

Education

Computer Programming

Volunteer State Community College (Vol State)
Gallatin, TN
05.2025

High School - undefined

Gallatin High School
Gallatin, TN
05.2023

Skills

  • Customer Service
  • Account & Payment Management
  • Collections Coordination
  • Medicare Plan Assistance
  • Computer Programming & Coding
  • Freight & Inventory Management
  • Stocking & Retail Operations
  • Strong Communication Skills
  • Typing Speed: 60 WPM

Timeline

Account Specialist (Remote)

Med Advantage Advisors
12.2024 - Current

Team Member

Tractor Supply Company
08.2024 - 12.2024

Grocery Clerk

Publix
06.2021 - 06.2023

Computer Programming

Volunteer State Community College (Vol State)

High School - undefined

Gallatin High School