Summary
Overview
Work History
Education
Skills
Timeline
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Faith Durham

Roanoke Rapids,NC

Summary

I am a Psychology major with a minor in Criminal Justice. I am dependable, motivated, and ready to take on any challenges. I would like to help people to the best of my ability. I am a skilled multitasker with a hard work ethic and good teamwork, problem-solving, and organizational skills. I am willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.

Overview

6
6
years of professional experience

Work History

Server

Logans Roadhouse
03.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.

Key Hourly

Logans Roadhouse
03.2021 - Current
  • Counted registers and cleaned and secured shop at end of shift.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
  • Developed professional relationships to improve retention of key customers.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.

Cashier

Zaxbys
04.2018 - 02.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

Bachelor of Science - Psychology

East Carolina University
Greenville, NC
04.2024

High School Diploma -

Roanoke Rapids High School
Roanoke Rapids, NC
05.2020

Skills

  • Multitasker
  • Critical Thinking
  • Leadership
  • Problem-Solving
  • Communication via Oral and Writing
  • Attention to Detail
  • Adaptability
  • Teamwork

Timeline

Server

Logans Roadhouse
03.2021 - Current

Key Hourly

Logans Roadhouse
03.2021 - Current

Cashier

Zaxbys
04.2018 - 02.2020

Bachelor of Science - Psychology

East Carolina University

High School Diploma -

Roanoke Rapids High School

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Faith Durham