Zach Roberts
Akron,OH
Overview
11
11
years of professional experience
Work History
Server
Butcher and Sprout
Cuyahoga Falls, OH
09.2020 - 11.2025
- Provided exceptional customer service, ensuring guest satisfaction and repeat regulars.
- Coordinated dining room operations, maintaining a clean and organized environment.
- Assisted in training new staff on menu knowledge, service standards and POS systems.
- Managed multiple tables efficiently during peak hours.
Customer Service
Kohl’s
Kent, OH
08.2018 - 08.2020
- Engaged with customers in order to create a welcoming, friendly environment.
- Assisted with returns, exchanges, pickups and sales floor.
- Informed customers of relevant promotions, and general product knowledge.
- Managed service desk keys, cash drawers, and system electronics.
Fashion Consultant
Doreen Leaf Designs
Hartville, OH
09.2017 - 02.2018
- Styled clients by advising best fit and trends for ultimate customer satisfaction through close of sale.
- Reported sales and client worksheets to management on daily and weekly basis.
- Developed and maintained strong relationships with clients, enhancing customer loyalty and satisfaction.
Fashion Consultant
Henri’s Prom and Bridal
Columbus, OH
09.2014 - 02.2017
- Built strong clientele-based relationships with customers while styling for prom, homecoming, as well as state & national pageant winners.
- Gained in-depth knowledge on all products, worked personally with and alongside designers.
- Maintained exceptional customer service and sales under pressure in very fast-paced, demanding and competitive environment.
- Reached and exceeded weekly and yearly sales goals as top salesperson with average $500,000/year.
Education
High School Diploma -
Olentangy High School
Columbus, OH05-2013
Skills
- Customer Service & Satisfaction
- Adaptability
- Problem Solving
- Business Etiquette
- Styling
- Work Ethic
- Team Player
- Multitasker
Timeline
Server
Butcher and Sprout
09.2020 - 11.2025
Customer Service
Kohl’s
08.2018 - 08.2020
Fashion Consultant
Doreen Leaf Designs
09.2017 - 02.2018
Fashion Consultant
Henri’s Prom and Bridal
09.2014 - 02.2017
High School Diploma -
Olentangy High School